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Kitsap Credit Union WA, Bremerton

3.7
(10)Loan Agency
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6651 WA-303, Bremerton, WA 98311

(800) 422-5852

http://www.kitsapcu.org/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
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    Reviews

    3.7/5.010 Reviews

    L

    Lynda Castro
    1

    Poor customer service of one of the teller. Happened not only once but few times already with the same person. I wonder why they can not treat people the same? We have been a member for so many years and most of the employees before were accommodating & trying their best to help meet the needs of the member. Now it is gone! & time to move to another bank. Felt so disappointed!

    Response from the owner

    Hi Lynda, we appreciate your feedback but are sorry to hear your experience hasn't been great. We strive to provide the best service possible and are disappointed that we have fell short of that. We would welcome a conversation to better understand the situation. If you're open to discussing this with us, please send your contact information to [email protected].

    K

    K Frerix
    1

    Kitsap Credit Union does not seem to appreciate their responsibility in handling people's money. I gave them 1k a WEEK AGO to set up an account. I was supposed to get a call in 1-2 days, but I haven't heard from anyone in a full week. I have an EMPTY ACCOUNT, but I have no idea when I will be able to get access to my money, because they totally flaked me. I can't wait to get this sorted out so I can find a more professional bank to do business with.

    Response from the owner

    Hi K Frerix, we’re sorry to hear about your experience and want to make sure you are able to access your funds. If you could provide additional details about your situation and a good phone number to contact you at, we would like to investigate and help. You can email us at [email protected]. We hope to hear from you soon.

    J

    Jesse Herring
    1

    Been a member here for just about 8 years.They have lost track of my bill payments on multiple occasions and damaged my credit score. Each time they have come back and apologized and everything but the fact it keeps happening is incredibly frustrating. I will never take out another loan with Kitsap Credit union and I thoroughly discourage others from doing so.

    Response from the owner

    Thanks for taking the time to leave us a review, Jesse. We strive to provide the best service and member experience and are disappointed that we have missed that expectation. Your situation seems very unique and we would welcome a conversation to learn more. If you're open to talking with us, please email your phone number to [email protected].

    M

    Michelle Wright
    5

    Kitsap Credit Union is by far the best bank I have ever been a member of. They have a team of experts that monitor your credit card usage. Twice now someone has tried to use my card and they have caught it and alerted me right away. Within minutes it was handled. Then I just go in person and get my card replaced. Their customer service is spot on every single time. I am so happy to be a credit union member.

    Response from the owner

    Thank you so much for your feedback. We always strive to provide excellent service and we're so glad to hear that you're pleased!

    L

    Loye Christensen
    5

    I've received the best help and service, of any institution that I've been a member of. The tellers are friendly, and more than helpful when you have a problem or question.

    Response from the owner

    Thank you for leaving such a nice review. We appreciate that you've taken the time to provide your positive feedback.

    B

    Brandon Lee
    5

    I experienced some overdraft fees that I didn't feel I deserved, especially with overdraft protection!? After listening to Bridgette in great detail, she showed me my mistake and then proceeded to waive the fees for me anyway! I have 5 kids and wife, so every dollar is vauluable.. Thank you very much for the great experience Bridgette, this alone is why I love Kitsap Credit Union!

    Response from the owner

    Thank you for letting us know of your great experience with Bridget! You feedback is always heard and greatly appreciated.

    D

    Daniel Sparks
    2

    I have an auto loan here. They don't send statements, so you just have to write down all your account info and their contact info somewhere and hope you never lose it. If you need to call for any reason, it will take about 3 tries through the automated system to end up anywhere except a dead end of an automated message reading menu options in a loop. When you do figure out the magical button combo to get a person, it will be a long wait and a $15 "convenience fee" to do anything. If you want to pay any way except a check in the mail, there's a fee for that too. Just an all around broken experience that milks the customer for money at every turn.

    O

    Olioll Olum
    1

    I’m a disabled vet living in Kitsap County. About 8 years ago, I had to fully retire due to injuries recieved while serving in the Army. Needless to say, it was an EXTREME struggle to make ends meet during the year and a half it took for my benefits to kick in. Creditors across the nation were willing to work with me, so as to avoid too many negatives on my credit report. All of them were. Except one. Kitsap Credit Union, my friendly neighborhood bank basically told me to **** myself, and refused to even consider a sit down to discuss options.

    Response from the owner

    Good morning Olioll. First, thank you for your service. We appreciate you taking the time to share your feedback with us. We would never want anyone to feel the way you've described and we take this very seriously. We'd like to talk with you a little more about your experience. If you're interested, please email us the best way to reach you at [email protected].

    N

    Nagol Skcih
    1

    Great employees no problems there ever. How ever your online banking constantly changes and requires I change my password. Very annoying considering how complicated you require the passwords to be.

    Response from the owner

    We're sorry to hear that you're frustrated with the security features of online banking. In addition to member service, one of our top priorities is ensuring our members' information stays protected. We know that changing passwords can be a hassle, but we're always here to help. Please feel free to stop by any of our branches and our member service representatives would be happy to help.

    J

    Jon Lechich
    5

    Always for 40 years great service!

    Response from the owner

    Hi Jon! Thanks for taking the time to provide us the positive feedback. It means a lot and we appreciate you. Hope to see you again in the near future!

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    FAQs

    • 1. How Can I Get Related With Kitsap Credit Union?

      In order to get in touch with them for loans, you can making a phone call by (800) 422-5852, or you can direclty look for online loans. If you need any loans like online personal loans, you can hit here, which is highly recommended.
    • 3. How Can I Get a Loan at Kitsap Credit Union?

      The most efficient way is to fill out their online application form. For your need of cash advance loans from the Internet, simply look at our website to find further information.
    • 5. What If I Cannot Pay Back My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of Kitsap Credit Union?

      Kitsap Credit Union is located at 6651 WA-303, Bremerton, WA 98311. If you wan to visit them on your own, you can check the map to find a way to get there.
    • 4. Is Kitsap Credit Union an Agency? Or a Lender?

      Kitsap Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online lending broker, can help you establish connections with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look it up on this page to find out more.
    • 6. Can Kitsap Credit Union Provide Title Loans?

      Sure. You can get title loans for bad credit by clicking here.