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KeyPoint Credit Union N Wolfe Rd, Cupertino

4.4
(6)Loan Agency
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10815 N Wolfe Rd #100, Cupertino, CA 95014, United States

+1 888-255-3637

https://www.kpcu.com/

  • Saturday9:30AM–2PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday10AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    KeyPoint Credit Union 01
    KeyPoint Credit Union 01
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    Personal Loans Near Me In Cupertino of California(CA)

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    Reviews

    4.4/5.06 Reviews

    R

    Rick Avra
    2

    A mixed review for Keypoint CU and this specific branch. The folks at this branch are quite nice and have been helpful, with one gentleman specifically being just a joy to work with. However, trying to get things done remotely (phone or web) is problematic. The published phone number takes you to their corporate office instead of the branch and the wait is always long. Regarding corporate Keypoint CU, I don't have so much nice to say. We flagged a fraudulent charge on our ATM/debit card so the card was cancelled. They promised a new one quickly. After two weeks without a card I called back and they said I'd get a call the next day - no call. I then had to call again. To expedite things, I had to visit the branch which is inconvenient since they've closed the two branches that were closest to me. To add insult to injury, their last comment about the fraudulent charge was that they were still investigating. I've been a customer for 30 years but I'm seriously considering moving my money somewhere else.

    Response from the owner

    Hi Rick, I am sorry to hear about your recent experience with us. We value your membership and would like opportunity to make this better and improve our service. Please email me at [email protected] with your contact information and I will reach out to you. We look forward to hearing from you.

    H

    Hector Aolanis
    5

    I had the best experience ever while doing business in this branch of Keypoint Credit Union. The customer service, the atmosphere, and everyone who works here is so welcoming. My new favorite personal banker is Be Hoang she is the best.

    o

    or yochanan
    1

    I've submitted an application, provided all the detailed, got pre-approved - all seemed to work out fine. After putting a deposit on the vehicle and providing the documents, they informed me that because the vehicle is currently located on a different state - they will not finance the load. Now, don't get me wrong - it's within their right to withhold service from anyone. The main gripe is that this sort of information should've been transparent from the get-go, their sudden setback caused a delay with the purchase schedule, delayed the vehicle shipping date, resulting with the need to rent a vehicle for an additional time. All for nothing. (and they couldn't care less about the situation, from their perspective, I should've guessed that I'm not allowed to purchase a vehicle outside of California). So to conclude my experience: - Interest rate was OK - Response time was bad (2 days just for an email reply) - Pre-approval meant nothing, since they disapproved on the very last moment - Did not care whatsoever to the customer's experience (that's probably the worst part) I'd take my business elsewhere.

    C

    Ches Koblents
    5

    Recently moved here, use them for banking. Highly recommended. Everything is fast and easy.

    P

    Pawan Tare
    5

    Just two words - "Excellent staff"

    L

    Leeanne McElroy
    5

    Everyone here are always very helpful

    Response from the owner

    Hi Leeanne, thank you for your feedback. Your membership is greatly appreciated.

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    FAQs

    • 1. How Can I Get Related With KeyPoint Credit Union?

      In order to make contact with them for loans, you can making a call by +1 888-255-3637, or you can direclty find out loans online. If you need any loans like personal loans for bad credit, you can click this place, which will be quicker.
    • 3. How Can I Apply for a Loan at KeyPoint Credit Union?

      The most convenient way is to complete their online form on their website. For your need of payday loans online, simply search our website to learn more about detailed information.
    • 5. What To Do If I Cannot Pay Back My Loan?

      The best way is to negotiate with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of KeyPoint Credit Union?

      KeyPoint Credit Union is located at 10815 N Wolfe Rd #100, Cupertino, CA 95014, United States. If you wan to visit them on the spot, use the map to discover a way to get there.
    • 4. Is KeyPoint Credit Union an Agency? Or a Lender?

      KeyPoint Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get multiple loan options like installment loans, look at this page to find out more.
    • 6. Can KeyPoint Credit Union Provide Title Loans For Bad Credit?

      Sure. You can get auto title loans if you click here.