KeyBank Transit Rd, East Amherst
9640 Transit Rd, East Amherst, NY 14051, United States
https://www.key.com/locations/ny/amherst/BRCH32900580/9640-transit-road
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–5PM

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Reviews
J
I was charged a fee for a pending transaction, that I should not have been charged. The transaction was pending and I got the money in right that same day. Customer service would not remove the fee. They just rudely told me if I don't get money in to cover the fee I will be charged again. At my primary bank (Bank of America) if there is pending transaction and you put money in before it clears all is fine. You would think with covid and so many people struggling this would not be a issue. I can only come up with is that Key bank is greedy! I'm very disappointed. Most or all companies are willing to go above and beyond especially right now, not Key bank. Just a heads up for anyone else out there that has a Key bank account.
T
Andrea truly went out of her way for us. Thank you so much
Hello Tom - Thank you for sharing your experience with us and the 5-⭐ review! We will share this with our branch partners as well. Have a great evening. ^DD
S
I tried to make my final car payment online. Key Bank won't tell you but if you do, they will NEVER give you a lien release. You have to go to the branch, take the same money out of your Key Bank account in person and pay it there, same money from the same account, exactly what you would do onlinw. They don't tell you that they won't send you a lien release. I guess it was a good thing I called although the customer service rep. even said that it was ridiculous, but "that's the way it is".
Hi Shannon, I apologize you were told the information that you were but I assure you that regardless of how your car payment is paid off you will receive a lien release. If you need help with anything just let us know. ^ JJ
D
Worst customer service ever by a financial institution. This review covers not just the local branch, but their phone customer service support system as well. Short version: the local staff and phone staff were completely inept at assisting me with a basic function of closing my accounts when I moved from western New York. I expect more from a major financial institution that I trusting to manage money and provide appropriate customer service. Complete failure!
Good Morning, This certainly isn't the type of review we like to see and thank you for taking the time to provide your feedback, we do appreciate it. I will forward this to our Branch Experience Team for review. ^LH
J
Great customer service Online app works amazing
Hi John - Thank you for your feedback! We're glad to hear you're enjoying our mobile app. Have a great day! ^SH
T
Judy Mccauley and her team are approachable, friendly and eager to assist.
Hi Tom: Thanks so much for the great rating and review, we really appreciate it. Hope you have a Happy New Year!! ^LH
G
Patty was amazingly helpful and kind today and offered multiple solutions. Thank you!
Personal loan Providers Nearby in East Amherst
- Personal Loans
- Installment Loans
FAQs
1. How Can I Connect KeyBank?
In order to get related with them for loans, you can call this phone number +1 716-689-6937, or you can direclty seek out loans from the Internet. If you need any loans like personal loans for bad credit, you can click this place, which will be more efficient.3. How Can I Obtain a Loan at KeyBank?
The most convenient way is to fill out their online application form. For your need of payday loans online, simply visit our website to learn more about details.5. What Am I Supposed To Do I Cannot Repay The Loan On Time?
The best way is to discuss with your lender at first and think of a solution for both parties.
2. Where Do I Find KeyBank?
KeyBank is located at 9640 Transit Rd, East Amherst, NY 14051, United States. If you wan to visit them in person, you can make use of the map to find a way to get there.4. Is KeyBank an Agency? Or a Lender?
KeyBank is a Bank. Or you can directly find CocoLoan, which is a lending broker, can assist you in connecting with 100+ lenders to get various loans like installment loans, look at this page to find out more.6. Can KeyBank Provide Title Loans?
Sure. You can get title loans online when clicking here.