KeyBank Military Rd, Niagara Falls

3.2
(4)Loan Agency
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2429 Military Rd, Niagara Falls, NY 14304

(716) 297-6500

https://www.key.com/locations/ny/niagara-falls/BRCH32900765/2429-military-rd

  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–5PM
  • SaturdayClosed
  • SundayClosed
CLOSED
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    Reviews

    3.2/5.04 Reviews

    R

    Ron Pinke
    1

    DO NOT TRUST THIS LOCATION'S ATM!!!! I deposited cash after following all the prompts on the screen. The ATM then showed a screen that they were unable to process my transaction and gave me a paper slip stating that due to a technical error Keybank was unable to return the deposited items. The machine gave me back my card and did not credit my account. I contacted the Keybank customer service "professionals" as per the phone number at the bottom of the slip. Quick summary, 5 phone calls including multiple disconnects, 1.5 hrs of my time wasted on the phone, a dispute filed and now I have to wait 3-10 business days for Keybank to solve their technical problems. I did what I was asked of me and now I face overdraft charges, bounced checks and an account I can't use to pay my bills online. Thank you very much Keybank. Stellar results.

    Response from the owner

    Hi Ron- We apologize for any inconveniences caused by this. We would like to look into this further with you. Please email us for additional assistance at [email protected] and please reference Case #76393 in your subject line. Thanks ^KC

    L

    Life with Pooh
    1

    Every time I seem to come to this bank they’re slow and they keep coming back to the counter asking what account is it going into when it’s clearly written on the paper and they keep putting money into wrong accounts

    Response from the owner

    Hello, This certainly isn't the type of experience we want our clients to have. Thanks for taking the time to provide your feedback, we do appreciate it. I will forward this info to our Branch Experience team for review. Have a great weekend!!! ^LH

    B

    Bruce Kent
    1

    Just Like many people here, they don't know anything about their job. Useless.

    Response from the owner

    We're sorry to hear that you feel that way. Was there something that happened that led you to leave just a 1 star review? Please send us a message at [email protected] with more information and we are happy to help out. ^ JK

    M

    Melanie Thompson
    1

    I would give it a 0 star if it was possible because of what happened to both me and my fiancee. So, I cashed multiple checks from my work (Save A lot) there which they work through. Anyways... after about cashing about 3 checks I made an account with them so I wouldn't keep losing 7.50 each time I cashed my check. I open a checking account just for them to mail me a card that couldn't even activate and they had to send a whole new bank card to me which I haven't received yet. Just for my fiancee to try to cash her check today there and them tell her that they can't cash it there because it says Bank of Castile on it even tho every check I cashed there were made out by Bank of Castile as well. So, I really feel like it was a racist matter because I'm white and my fiancee is mixed.

    Response from the owner

    Good Evening, please email your full name, billing ZIP code and phone number to [email protected] and reference case# 77808. Our Escalation Team will reach out to you within to 2 to 3 business days, so we can look into what happened. Thank you.^CH

    Personal loan Providers Nearby in Niagara Falls

    FAQs

    • 1. How Can I Get Related With KeyBank?

      In order to get related with them for loans, you can call this phone number (716) 297-6500, or you can direclty find yourself online loans. If you need any loans like personal loans, you can click here, which will be more convenient.
    • 3. How Can I Apply for a Loan at KeyBank?

      The most convenient way is to fill in an online application form. For your need of cash advance loans from the Internet, simply visit our website to find out more info.
    • 5. What Should I Do I Cannot Repay My Loan?

      The best way is to talk with your lender at first and find out a solution for both parties.
    • 2. How Can I Find KeyBank?

      KeyBank is located at 2429 Military Rd, Niagara Falls, NY 14304. If you wan to visit them personally, simply use the map to discover a way to get there.
    • 4. Is KeyBank an Agency? Or a Lender?

      KeyBank is a Bank. Or you can directly find CocoLoan, which is an online lending broker, can help you establish connections with 100+ lenders to get multiple loan options like installment loans for bad credit, look it up on this page to find out more.
    • 6. Can KeyBank Provide Guaranteed Title Loans?

      Sure. You can get title loans online by clicking here.