KeyBank Ne Woodinville Duvall Rd, Woodinville

I have been waiting for my card since February and it still hasn't arrived mind you they sent me a letter in the mail saying they need to verify my address still not letting me know that they did not sent out my card until I went to the bank. I have money in my bank account that I need to get out but I cant since I dont have my card. I never had a problem with Chase makes me miss having an account with Chase.

If I could rate 0 stars I would Not very happy with this bank. My account was compromised by scammers trying to do mobile deposit into my account with a falsified check, my account was blocked for over 14 days and even after filing a fraud claim, now the investigation is over and they have decided to close my account and are now telling me that they will no longer be able to do business with me. This is totally unacceptable by all means and is very unprofessional customer service on their part. How and why am I being held responsible and have my account held hostage because of someone else's fraudulent attempts even though I noticed and started the fraud claim right away. I would suggest that you NOT do banking business with Key bank!!! I will be sure to let my family and friends who also use key bank to STOP banking with them... 2 family and 2 friends have already closed down their accounts with many more to close due to the unprofessional customer service!!!

Fast and friendly customer support. Getting out of their way to help customers. Improved security. Better than rest of the round of the mill banks.

Staffs are very helpful and friendly. Definitely recommand this bank and branch. Right across from BOA, but service experience is totally different.

Slow, horrible customer service, bank tellers take their sweet time.