KeyBank S Valley Forge Rd, Lansdale

Just opened a checking and saving account today. Experienced with Isha was great but when the assistant manager walked in to speak to me, I felt uncomfortable talking to the guy. Speaks to me as if he's some important character. I don't know how Jerome got the position but I can tell that it was NOT through his expertise in dealing with customers. I didn't even want to open account anymore after talking to the guy. But overall if it was not for him, everyone else there are friendly people.

Horrible bank if you ask me. They practically charge for the air you breathe when you use them to bank. This is now the 3rd bank name I know they've had. It seems like every time I turn around they're changing ownership. Not to mention, with each new bank that has taken that location was worse than the last.

I absolutely hate this bank. The online banking system almost never reflects the actual balance in the account and it takes DAYS for anything to process. I can't wait until the last of my payments processes so I can close my account and go to Univest.

Absolutely love this branch. The online system is great, the people are very friendly.....I feel like I'm walking into CHEERS....where everybody knows your name. I would highly recommend them.

Always a good experience at this bank,