KeyBank Center Blvd, Snoqualmie

My experience with Snoqualmie Keybank has been great, walked in to open an account, overall it took 30-40 mins, and was walked through the steps clearly. Follow up call by the banker, to check in on online banking issues if any, debit card received, and other issues if any, was great!

When I first opened an account my SSN was typed incorrectly, wasn’t a huge deal. I corrected the lady she fixed it. (Her name was Jordyn, super helpful and kind.) The big issue was I didn’t have online access to my account for MONTHS so I had to call online banking (separate people from the bank who handle these issues) and it took them over three weeks to actually fix anything. I called the bank to see what else I could do because online banking was taking weeks and I just wanted access to my account. The woman who answered (I think her name was Ryan? I know it started with an R) was incredibly rude and unhelpful. Super condescending, was not listening to what I was explaining. I’ve met McDonald’s employees with better customer service skills than this woman. I plan on closing my account just from poor customer service and inefficiency that seems to be pretty consistent with not just this branch but the entire bank.

Appreciate the personal level of service I'm given every time I enter this branch. I especially appreciate the two relationship managers. Brian and Ryan embody all the good qualities you'd want from your neighborhood banker. Higher recommend starting a relationship with KeyBank.

I love the ladies at this Key Bank. They have gone above and beyond for me throughout the many years I have banked with them

Very fast and convenient service! I got all I needed done, no questions asked.