KeyBank NY, Malta
507 NY-67, Malta, NY 12020, United States
https://www.key.com/locations/ny/malta/BRCH32900588/507-state-route-67
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–5PM

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- Payday Loans
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Reviews
L
Terrible customer service. I sat in the drive-through as the ONLY customer and having sent my withdrawal for 4 minutes without even a greeting. When it came, it was just to say "I'll be with you in a minute." I have currently been sitting here for 15 minutes with no response, no acknowledgement and no service. I can't even leave, because the bank still has my i.d. This is absolutely ridiculous. Covid 19 does not give permission for poor customer service!
Hi Liana, I apologize for the service you received. Thanks for taking the time to let us know. I have forwarded this info to our Branch Experience Team for their review. Have a great weekend!! ^LH
p
I had a terrible experience working with this branch. When you open up the account the branch manager is very nice and friendly, but when you need them to explain an overdraft or help with refunding a fee, they never have your back. I'd say stay away from this bank. I know Malta is small and there may not be so many options but this branch is of course your worst choice! An example: - if you don't have enough money in your account for some reason and you have a pending transaction to pay for your credit card, you get charged 38$ every single time your credit card attempts which is 3 times a week. -If you deposit a money order, it takes a week to get deposited. - Manager doesn't help at all with refunding any of these, don't waste your time!
Pooya- That is definitely not the type of experience we want you to have with us. We will be sure to escalate this to our branch experience team. Is there anything we can help you with? Please email us at [email protected] with details. Thank you. ^JF
P
Just spoke to Matt at Key Bank Malta he was great, he has help me in the past, very precise and follows through, it is great to receive this kind of service. (You need more like him).
J
Not a fantastic bank all together. But all of the employees at this branch are very kind and helpful. The parking lot is confusing to navigate due to the weird one way roads, oddly placed entrances, and not being able to turn out certain ways... But that's really my only complaint about this location.
R
Keybank has been my personal and business bank for years and used them for my home mortgage. Great bank with superior service!
d
EASILY THE WORST BANK IN MALTA... IF I COULD GIVE ZERO STARS THEN I WOULD...
Hello Debra, what happened that makes you say this? Please send us and email at [email protected] with additional details. Refrain from including any account numbers and reference case #62411. We are always here to help. Thank you. ^PR
L
Every Key bank I go to I have a terrible experience. Please just go to pioneer across the street instead.
Lori: This is not the type of review we like to see. Did something happen to make you feel this way? If you would send us an email to [email protected] and include some details along with your contact info, I will be happy to call you to see if I can help. ^KeyBank Customer Care
B
Horrible service and run down building. Bank elsewhere
We are sorry to hear about your experience Britt. Is there something we can do for you? Let us know please. Happy to help. Thank you.^CH
Personal loan Providers Nearby in Malta
FAQs
1. How to Get Hold of KeyBank?
You can contact them at +1 518-899-5813 or enter their official site and fill out the online form.3. How Can I Apply for a Loan from KeyBank?
To get loans from KeyBank, you can fill out the online form on their website or pay a visit to their office. You are likely to drive your vehicle there when getting car title loans. Click here to learn more about auto title loans.5. What Should I Do When I Could Not Repay My Loan?
Loan defaults can have a serious impact on your financial life. Get Hold of your lender when you can not repay the loan.
2. How Do I Get to KeyBank?
It is located at 507 NY-67, Malta, NY 12020, United States. Use a Maps app to show routes to KeyBank.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank helping you solve your financial problems. Click here to get personal loans with low interest rates for almost any purpose.6. Does KeyBank Offer Loans for People Who Have Bad Credit?
Yes. You are likely get loans with KeyBank even with bad credit scores. It is also available to get online installment loans with poor credit through our website. You can also find some useful info about installment loans through us!