KeyBank Tremont Rd, Columbus

When I had inherited [immediately after my birth] a small amount of money from a great-grandfather who I had never met, that money had been deposited into a newly-opened savings account at Ohio State Federal Savings and Loan. I still remember the tall building at the southwest corner of N. Third St. and Gay St. [in downtown Columbus] where Ohio State Federal's main office had been. Ohio State Federal later became Citizens Federal which later became Society Bank which later became KeyBank. I remember, at the Kingsdale branch of Society Bank, there had been a "Society Club" at the north end of the building where customers [mostly seniors, I recall] could hang out during the day and enjoy complimentary beverages [or at least coffee] and have access [I believe] to limited free photocopying. Several years ago, I decided to move my small savings account [in spite of my lifelong historical connection with KeyBank and its predecessors] to the same bank where my checking account and debit card have been for many years. I will always remember the friendly and helpful staff at KeyBank.

Key Bank is about twenty years behind every other bank. They don't help their customers. I would not recommend them for loans or lines of credit. They are a predatory bank. Beware of this bank.

Terrible customer service, terrible relationships manager John, gave me nothing but trouble and lied to me today. I've been with Key for FIVE years and never have met someone or even a whole branch more disrespectful than this branch. Highly against banking with Keybank.

I normally go to the branch on 5th avenue, but stopped here while running errands to deposit some cash. I had an issue with the ATM, but the staff was very helpful in getting it fixed and getting my money into my account.

I just had my first experience with KeyBank this morning and Abby was so friendly and helpful! Highly recommend! 🥳

Great bank for investments and lending. The hole team is very helpful and go the extra mile.

I have appreciated their helpful staff.