KeyBank Shapleigh Rd, Kittery
12 Shapleigh Rd, Kittery, ME 03904, United States
https://www.key.com/locations/me/kittery/BRCH19610172/12-shapleigh-rd
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
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Reviews
L
My husband and I will NEVER do business with this financial institution. Loan had a 15 day grace period and they would call for payment 2 days into the grace period. Why give a grace period if you are going to call and harass my husband. Makes no sense. So we decided to pay the loan off and when we called they wouldn’t take the payment over the phone. We could either drive 2 states away to make the payment or do a wire transfer. Not customer service friendly at all. I will stay with USAA moving forward.
Hello Lisa, thank you for reaching out. Loan payment are due on the date listed in the contract. Most loans have a 10 day grace period, not 15. We do place courtesy calls to our clients when they are late to avoid possible negative impact to their credit history. We also offer automatic payment options of course for added convenience. Please email your full name, billing ZIP code and phone number to [email protected] and reference case#59402 if you have additional questions. Our Escalation Team is happy to call within 2 to 3 business days. Thank you.^CH
J
This branch isn't bad. Keybank as a whole is the worst bank I have ever had. Now they have held my deposit for over a week. I deposited on Sunday the 17th, funds were supposed to be available on the 19th. Keybank presented the check to Bank of America, it was funded to Keybank and showed as being deposited in my account. The funds are not available in my account!!!! I went to the branch on the 19th and they said a hold had been placed on the check. They collected the money and are keeping it!!!!! I am done with the games! They have now lost my business!
L
I have to call in to pay my loan each month--it was never a problem when it was First Niagra. Since it's been Key Bank, it's been a nightmare. I call and the automated message states it will take 1-3 minutes. I have never gotten through in less than 20 minutes, ever. The automated options are a disaster and it takes 5 minutes to just be "transferred" to a customer service rep--but then you wait on hold for 20 minutes minimum. This is a joke!
Lindsey: I understand that change is frustrating and waiting on hold is never fun. I hope you have gotten this taken care of. If you haven't please send us an email to [email protected] and include your phone number so I can give you a call. ^KeyBank Customer Care
B
Very friendly and professional employees in the Kittery branch. They are always happy to see me when I go in to the bank. The app is easy to use which is very convenient for me.
Becky -Thank you for the rave review! We're always happy to help! ^CS
M
I have gap insurance with Key. Totaled new car in accident. Geico paid but Key refuses to take action on their Gap coverage. Unfortunately I'll have to take further action. For such a small amount it's just plain unacceptable. If they help me I'll amend my review.
Hello Michael: Sorry to hear you totaled your car, I'm glad you're ok though. If you need some help with your insurance, you can send an email to [email protected] including your loan information along with your phone number and I'll give you a call. ^KeyBank Customer Care
J
Sarah and Dina are both great at there jobs and go above and beyond to help there customers out and give great advice
Hi James, we are glad to hear this! It is our goal to provide the very best in customer service. We will be sure to pass your comments on! ^PG
M
I like this bank. They are always so friendly and efficient.
Thank you, for your Kittery branch employee experience feedback Michael. Use the red key! ^JL
Personal loan Providers Nearby in Kittery
- Personal Loans
- Installment Loans
- Payday Loans
FAQs
1. How Can I Get In Touch With KeyBank?
In order to get related with them for loans, you can making a phone call by +1 207-439-2011, or you can direclty search for online loans. If you need any loans like personal loans for bad credit, you can click this place, which will be quicker.3. How Can I Secure a Loan at KeyBank?
The quickest way is to use their website's online form. For your need of payday loans online, simply visit our website to learn more about detailed information.5. What To Do If I Cannot Pay Back My Loan?
The best way is to talk with your lender at first and think of a solution for both parties.
2. Where Do I Find KeyBank?
KeyBank is located at 12 Shapleigh Rd, Kittery, ME 03904, United States. If you wan to visit them by yourself, simply use the map to discover a way to get there.4. Is KeyBank an Agency? Or a Lender?
KeyBank is a Bank. Or you can directly find CocoLoan, which is a loan broker, can help you establish connections with 100+ lenders to get multiple loan options like online installment loans, look it up on this page to find out more.6. Can KeyBank Provide Title Loans Online?
Sure. You can get title loans by hitting here.