KeyBank E 1st St, Port Angeles

Need help setting up an auto payment and when the lady at the teller took me to Terri Larson she was busy having a conversation with a guy and completely ignored me standing there waiting. She continued to ask this guy about his person life rather than doing her job and when I went back to the teller she apologized and walked back over to try to politely interrupt Terri. Once she ended the conversation she told me to have a seat and seemed annoyed that she had to help a customer. What should have only taken 10 minutes took an hour!

I have been a customer here for many years. The staff at this branch is excellent very customer service oriented any problems that have come up over the years have been quickly rectified. I wish the corporate arm of Key would take a lesson from this branch.

Take money elsewhere where it will be safe. Fraud on my account since November, 6 months money was coming out and no one notified me. Well according to keybank that is my fault. Over 2000 dollars in fraud over this time and keybank fraud services came to the conclusion that it was my fault for not reporting it in 60 days. So the 800 they put into my account until THEIR decision now has to be paid back. Why have a account with a bank if people can steel from you and not get caught. My whole family is with keybank. Not anymore. I will never recommend and I will make sure I let everyone know keybank is just a fraud!!!!

Don't use Key Bank unless you want to wait 2 weeks at the least to get money back that was stolen out of your account by blatant fraud. Try to call their customer service number and you will only get very rude reps who could care less that you are now in a hardship because of it. They have no fraud protections in place to protect you and do not care about their customers at all. Seems to me like all this Bank cares about is money cause all other banks I have delt with or talked to recently have all told me that if I was with them I would have my money back within the day while they do their investigations. Not have to wait all this time with MY money being held up while I have kids to feed and bills to pay! The employees at the local branch are all very friendly and at least offer condolenses.

I just love the people at the Port Angeles branch of Keybank. They are all very friendly, helpful, competent and seem to bend over backwards to help their customers.

They charged me 3 overdraft fees plus a reoccurring fee in the same day! I’ve never seen a bank do this and not reverse it

Joshua king manager is Awesome, very professional. 7 stars!!!

Friendly tellers and clean bank. Very comfortable.

$7.50 to cash a key bank check at key bank. Rediculous.

What a bunch of rude tellers. Take your money elsewhere.