KeyBank Sheridan Dr, Williamsville

3
(5)Loan Agency
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5173 Sheridan Dr, Williamsville, NY 14221, United States

+1 716-276-2415

https://www.key.com/locations/ny/williamsville/BRCH32900836/5173-sheridan-dr.

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–5PM
OPEN
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    Reviews

    3/5.05 Reviews

    L

    Lucas James
    1

    Normally I get great service at key bank branches. This was an exception. Lisa D was the teller and she gave me an attitude from the beginning. Refused to cash 2 checks when I had more than enough balance in the account. And when I asked for the checks back, she 'couldn't find' one of them, until I insisted I needed it back. Poor service, hire tellers that want to be there!

    m

    michael c. hynes
    5

    a great banker makes the bank. A shout out goes to Celeste. Anytime I call her for help she fantastic. I was also first niagara customer she made my transition to KeyBank seamless. Would recommend her to anyone!

    K

    Krystal Lambala
    1

    I have a business account with KeyBank. I had a terrible experience! Alicia was the drive thru teller she pulled up the wrong account first. Then when we told her the information was impossible, she double checked, came back pulling up the correct account and giving information she had no knowledge of repeatedly. Every question ask she gave me a blank stare following a random answer. I’m assuming she got frustrated with my question because she completely went off screen with no “ good bye or have a nice day”. When I press the call button someone else appeared on the screen (after waiting). This location is extremely UNPROFESSIONAL and UNPLEASANT! Alicia had no reason for her action. She displayed discriminatory behavior. The branch manger was will aware of her actions. He offered me come in (with COVID at a all time high and me having two small children I have been sheltering) I declined. He did not want to help me at the drive thru when I explained I cannot come in. The branch manager supported his employee and her actions. They would prefer to discriminate over keeping a customer. I’m looking into moving my business account where I feel safe and comfortable.

    Response from the owner

    Good Afternoon Krystal, we are sorry to hear about your experience, and we would like to look into what happened. Please email your full name, billing ZIP code and phone number (not the account number) to [email protected] and reference case# 53838. We will call within 1 to 2 business days for details. Thank you.^CH

    B

    Ben Smith
    5

    Anthony F. And the tellers provided outstanding service when I lost my debit card and needed a new one. Even though the branch was closed for covid they were able to set me up with a new ATM card within 15 minutes. Best bank!

    S

    SS85
    1

    Waited in line for 10 min and then was told to wait in lobby for next available banker, waited over 15 min while watching them sit at their desk and look at their cell phones. Ended up leaving and going to another bank where they helped out right away.

    Response from the owner

    Hi there! We're sorry about your experience. Please send us an email at [email protected] with more detail. Please include your name as it appears on the account, zip code, and phone number, and we're happy to have this looked into. ^SH

    Personal loan Providers Nearby in Williamsville

    FAQs

    • 1. How Can I Make Contact With KeyBank?

      In order to make contact with them for loans, you can making a call by +1 716-276-2415, or you can direclty select loans online. If you need any loans like personal loans, you can click here, which will be faster.
    • 3. How Can I Secure a Loan at KeyBank?

      The most efficient way is to complete their online form on their website. For your need of payday loans online, simply browse our site to learn more about details.
    • 5. What To Do If I Cannot Repay The Loan On Time?

      The best way is to negotiate with your lender at first and think of a solution for both parties.
    • 2. Where To Find KeyBank?

      KeyBank is located at 5173 Sheridan Dr, Williamsville, NY 14221, United States. If you wan to visit them on your own, you can make use of the map to find a way to get there.
    • 4. Is KeyBank an Agency? Or a Lender?

      KeyBank is a Bank. Or you can directly find CocoLoan, which is a lending broker, can assist you in connecting with 100+ lenders to get various loans like installment loans for bad credit, view this page to find out more.
    • 6. Can KeyBank Provide Title Loans For Bad Credit?

      Sure. You can get auto title loans by clicking here.