KeyBank Brewerton Rd, Cicero
7950 Brewerton Rd, Cicero, NY 13039, United States
https://www.key.com/locations/ny/cicero/BRCH32900309/7950-brewerton-rd
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–5PM
- Friday9AM–5PM
- Saturday9AM–12PM

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Reviews
J
I received a letter from Key Bank with an offer for a credit card that appeared to provide a high cash back on purchases. The letter was clearly false advertising and intended to scam customers who applied for this card. After the fact, I went to a local Key Bank, Cicero, NY) to see what could be done about this. The Branch Manager told me that it was my intention to re-instate a credit card that I had back in 2010 (???) and NOT to get a card with a higher cash reward. I didn't realize that Key Bank managers had developed the ability to KNOW what customer's intentions are! The manager was rude and would not listen to me. Shame on you Key Bank if this is the way you treat your customers.
Hi James, Thanks for reaching out to us and letting us know about your experience. I can have this escalated for you, if you'd like, just send an email to [email protected] including any additional details, along with your full name and phone #. Also, please include case #72089. ^LH
B
Decided to close my account after getting $35 worth of service management fees, they didn’t even bother to ask me why I was closing so I’m guessing they know that their fees are ridiculous and losing them customers. I have never been charged so much for literally nothing by another bank, definitely do not recommend Key.
Hi Brianna, Thanks for taking the time to provide your feedback, we do appreciate it. I'm sorry to hear you left us and hopefully, you'll give us another chance in the future. ^LH
A
This is my home branch, and they are NOT helpful whatsoever. Imagine having no access to your funds, your online banking account, and being halfway across the country — UNABLE to go to the bank, and being told that they won’t help you over the phone when you have no KeyBanks in the state you’re in. They honestly have some of the WORST customer service I’ve ever experienced. Kudos to Tim and his branch manager for everything they DID NOT do to help my situation. Mind you, my family and I have used this bank for years and have 7 accounts open that we will now be closing **permanently** due to this disgraceful experience.
Hi Alexandra - We would be happy to have this looked into. Please email us at [email protected] with more information about what happened, including your full name as it appears on file, zip code, phone number, and case #68066 in the subject line. ^SH
J
Been with Key Bank many years and for some reason Danielle at the Brewerton Rd branch in Cicero, NY has never helped me with any issues in a favorable way. When I said I would close my account she simply said, sorry to hear that,so I went to another bank and will close my account as soon as my direct deposit starts at Chase Bank.
Hello Jim, that is not the type of experience we want our clients to have. We would be happy to look into what happened for you and make sure your questions are answered. Please send an email with your full name, billing ZIP code and phone number to [email protected] and reference case# 24966. Thanks!^CH
L
I have never been treated more poorly by a manager then I was today by this branch manager, I have multiple accounts with Key Bank and I will be closing them all now!
Hi Linda - We would be happy to look into what happened. Please email us at [email protected] with more information, including your full name as it appears on file, zip code, phone number and case #68065. Thank you. ^SH
J
Another local bank and hey have other convenient locations throughout the area. Good staff and competitive banking options amongst other local competitors.
S
Everyone we worked with was courteous and professional.
Hi Sarah- Thank you for taking the time to create this review. We will forward this great feedback to our branch colleagues. We are always here to help if you need us. Thanks and have an amazing day! ^KC
I
Very unpleasant customer service. Unable to relay messages to other branch members properly. Overall would change banks if this was the only branch in the area.
Good Morning Ian, Thanks for taking the time to provide your feedback, we do appreciate it and I will be forwarding this to our branch partners for their review. Hope you have a good day! ^LH
Personal loan Providers Nearby in Cicero
FAQs
1. How Can I Make Contact With KeyBank?
In order to connect them for loans, you can call this phone number +1 315-699-2595, or you can direclty look for online loans. If you need any loans like personal loans online, you can click this place, which will be more efficient.3. How Can I Secure a Loan at KeyBank?
The fastest method is to complete their online form on their website. For your need of cash advance online, simply search our website to learn more about details.5. What If I Cannot Repay My Loan?
The best way is to negotiate with your lender at first and think of a solution for both parties.
2. Where Do I Find KeyBank?
KeyBank is located at 7950 Brewerton Rd, Cicero, NY 13039, United States. If you wan to visit them in person, use the map to discover a way to get there.4. Is KeyBank an Agency? Or a Lender?
KeyBank is a Bank. Or you can directly find CocoLoan, which is an online lending agency, can help you establish connections with 100+ lenders to get various loans like guaranteed installment loans, browse this page to find out more.6. Can KeyBank Provide Online Title Loans?
Sure. You can get bad credit title loans if you click here.