KeyBank New Hartford Shopping Ctr, New Hartford

3.4
(4)Loan Agency
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1 New Hartford Shopping Center, New Hartford, NY 13413, United States

+1 315-792-9550

https://www.key.com/locations/ny/new-hartford/BRCH32900945/1-new-hartford-shopping-center

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
OPEN
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    Reviews

    3.4/5.04 Reviews

    S

    Saleh Mammadov
    1

    Put your money somewhere is more safe and people are more nice. Check Deposits and direct deposits take forever to be cleared . Only department works here is Fraudalent department which is totally joke. They recenlty closed my business account for nothing , without communicating with me before deciding things based on stupid policies which does not have prove what they are claiming. I was targeted wrong , profiled all the time and felt huge discrimination!

    E

    E P
    1

    Opened up an account and my subsequent deposit was bigger than they prefer so account was locked. After 3 days of trying to get it unlocked I received an unpleasant call saying, "I was not the type of person they wanted to bank with and my accounts were being canceled." Can't make that up if I tried. They were suppose to send me checks for the 3 accounts I opened, sent 2 but they're accounting didn't annotate which checks were for which accounts. After 4 phone calls, 2 branch visits, and 1 month, they finally said, "we'll get that last check to you." I then receive an letter in the mail wanting to charge me a $20 fee for a replacement check. Keybank wants to charge me to give me my money back after they closed my accounts. Can not make this stuff up. Almost 4 months later I have not received my money. Too many better banks out there, no point on dealing with Keybank.

    Response from the owner

    I'm sorry to hear about what happened, Eric, but we would be happy to look into this for you. Can you send us a message to [email protected] with more information including your phone number? Thanks! ^ JJ

    D

    David K. Griffith
    5

    My experience has been excellent with this bank. Very courteous employees and managers. Always willing to help. We've had them do several tedious tasks (wires, cashier's checks, etc); they're always on top of things.

    Response from the owner

    Hi David, So happy that you've had such good experiences. Thanks for letting us know. Have a great day!! ^LH

    R

    Rob DiBrango
    5

    They’re cool here. I was a little annoyed once because a teller accidentally put a deposit in my savings when I asked for it in my checking but life goes on and I’m over it, everyone makes mistakes. I don’t know if the staff reads the reviews on here but I’d like to apologize for my my first review of this location, it was pretty dumb of me.

    Response from the owner

    Hi Rob, thank you for contacting Key. We apologize for the experience you had. Please be advised that you can also deposit checks 24/7 at an ATM or through our mobile app from the comfort of your own home. No need to go anywhere! Hope this helps. Thank you and have a great weekend.^CH

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    FAQs

    • 1. How Can I Make Contact With KeyBank?

      In order to get related with them for loans, you can dial this phone number +1 315-792-9550, or you can direclty search for online loans. If you need any loans like personal loans online, you can click this place, which will be quicker.
    • 3. How Can I Apply for a Loan at KeyBank?

      The most efficient way is to fill out their online application form. For your need of payday loans online, simply browse our site to learn more about detailed information.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. What's The Location Of KeyBank?

      KeyBank is located at 1 New Hartford Shopping Center, New Hartford, NY 13413, United States. If you wan to visit them on your own, you may use the map to find out a way to get there.
    • 4. Is KeyBank an Agency? Or a Lender?

      KeyBank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can assist you in connecting with 100+ lenders to get various loans like installment loans, browse this page to find out more.
    • 6. Can KeyBank Provide Title Loans?

      Sure. You can get auto title loans when clicking here.