Kentfield Hospital San Francisco Stanyan St, San Francisco

My dad who is deaf was receiving treatment at Kentfield SF for recovery. Kentfield staffs had provided an extraordinary care for my father. I don’t know what else to say but thank you to all of the doctors, nurse, physical therapist, OT, case manager and Michael the site manager. The had made sure we know every step of the care my dad was receiving. Their team was able to get my dad back in his feet. I don’t what else I can do but to say thank you and to make sure I can post this for them. Thank you Kentfield SF.

Kentfield has outstanding quality service and care. They go above and beyond. They have knowledgeable staff, kind and considerate nurses, doctors and administration.

It’s a fair hospital. The Concierge Michael is excellent. Candace our Case Manager was excellent. Doctor Poonacha is a really good doctor.

My grandmother was admitted to this hospital for rehabilitation earlier this year right before her death. I can't speak for the care that she received while in the hospital as they were very restrictive with visitors because of the pandemic(so we weren't able to stay with her for extended periods of time), but the way the hospital handled the situation around the time of her death was downright appalling. The day before her death, her children wanted to visit her at the hospital but were denied despite being healthy and fully vaccinated, essentially denying them the chance to see their mother alive for the last time. On the day of her death, her condition worsened suddenly and the hospital did not inform her family of this and kept the details of her health a secret. And the day after her passing, we were unable to start her funeral because the hospital could not decide on which department was responsible for her at the time of her death and therefore would not issue a death certificate for her, leaving us in limbo for the entire day.

Older place but nice and clean. Most of the staff is nice and friendly. My mom stayed there for a month and a made a few friends with some of the staff. At times the staff may be a little stretch but they do their best to accommodate thier patients. The respiratory therapist team did an amazing job. The PT team did a pretty good job.

The worst hospital ever. I had read reviews, but after having my grandmother I regret her stay there. They did nothing but keep her in bed nothing to push her foward. I always had to alligate to get a doctor to call me. The case managers, directors and CEO would never take me serious. I couldn't even get help to transfer somewhere else. Finally the day came were she was transferred to a different nursing home. And let me tell you in 2 wk she did so much better and was given the attention that was needed. My recommendations don't always go by the reviews but it is my only honest opinion.

Thank you to Gina for providing such thoughtful and tailored care for my father at Kentfield. Your hard work and dedication is appreciated. In fact, everyone at Kentfield is warm and friendly, and the facility itself is clean and well organized.

My experience with Kentfield Hospital San Francisco started in April 2019. My brother had been in a severe car accident and left a quadriplegic. This was also my first experience with any hospital so I did not know what to expect. I spent two and a half months living at Kentfield (home for me is New York). Kentfield became my home. The staff, led by the Medical Director, Dr. John Cranshaw, was exceptional. From RN Hayden, CNA Josh, receptionist Robin, the cleaning staff and just too many others, my brother and I were in caring, loving hands. One memory that stands out the most was when my brother was having a serious medical issue right at shift change and Nurse Hayden stayed nearly three hours over to make sure both of us were OK. Kentfield might not be perfect but no place is. Kentfield employees give their best and do really care.

My brother was lucky enough to come to the Kentfield hospital SF to be treated with exceptional care after a major cardiac surgery involving arotic dissection which caused strokes and spinal cord injury. The doctors, nurses, therapists (respiratory, physical, occupational, and speech) were all involved to provide exceptional tailoring care that met his needs. They really helped him getting back to better!!! We are so amazed at the successful treatment and we feel very grateful. Thank you, Kentfield Hospital SF!!!

Thank you to Gina Palpal-latoc (Clinical Nurse Liaison), Morgan Mason (Pharmacist), Chris Yarnovich (CMO), and Rob Walters (CEO) for going the extra mile welcoming my mom to Kentfield. Your hard work and dedication are greatly appreciated. We look forward to continuing to work with you.