Kendall Toyota of Fairbanks Cadillac Ct, Fairbanks

The purchase of my 2015 Ford Escape went very well, thanks to Asta. She was very pleasant, thoughtful and worked hard to come up with a vehicle to suit my needs. You should be proud to have her on your staff.

Call many times they told me they will call me back but they didn’t . I call them Ask About my car and they Transfer me with somebody else then didn’t see my car Until later on my car they told me to do a schedule for another day I did that and I still have the same problem didn’t see my car I’m very I’m happy about this and they will be in my car here

Can't give it zero stars. Worst service department ever. I'll just leave it at that. Car always comes back multiple times with the same problem.

Great people, great cars & trucks. Lisa and the team were knowledgable, direct, and great to work with. 5/5 stars. I'm a 2nd time customer because they're differently than most dealerships--in a good way.

Since purchasing this vehicle, I have been very pleasantly surprised with the service until June 14, 2016, when I was advised I needed a new battery. They said it had to be ordered and as of July 20, 2016 have not received as yet. A different battery was put in and seems to be working.

Service department was fast, professional and wary of my schedule. Low cost rentals are available for those who need them. Very satisfied with my visit and will return in the future.

Great customer service and a lot of obvious team playing going back and forth. I came in on a busy Saturday and Luke the floor manager was running everything on his own. you could tell he was doing everything but he kept it very professional and executed a good customer service.

Elizabeth (I believe that was her name) and her manager offered us a very welcoming atmosphere while purchasing our new Tacoma. Having come from a crappy experience at Lithia, we were hesitant and wary. Our fears were washed away by complete honesty from an active listener. Thanks Kendall Toyota of Fairbanks!

Kenneth here did an awesome job helping me trade my vehicle in for a Tacoma!! I got a great deal and am so happy I went in. Thank you!!!!

Aside from the number not working, I had to wait 2 hours for them to look at my vehicle and fix my belt if it needed it. They took my vehicle outside and said it never made the sound that it made when I first pulled in to Toyota's bay, and EVERY time I start my vehicle. End point, they never fixed my belt and disappeared when I went to find them after my belt began to squeak as soon as I started it up.. weird.