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KEMBA Hilliard Branch Renner Rd, Columbus

3.1
(10)Loan Agency
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5555 Renner Rd, Columbus, OH 43228, United States

+1 614-235-2395

https://www.kemba.org/locations/branches/hilliard/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
    KEMBA Hilliard Branch 01
    KEMBA Hilliard Branch 01
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    Services

    • ATM
    • Auto Loans
    • Auto Refinance
    • Business Banking
    • Business Loans
    • Checking Accounts
    • Conventional Mortgage
    • Credit Cards
    • Drive Thru
    • FHA Mortgage Loans
    • Financial Counseling
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    Personal Loans Near Me In Columbus of Ohio(OH)

    Loan Amount

    $1000
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    Reviews

    3.1/5.010 Reviews

    A

    Abimbola Oshodi
    1

    Tired tired Why is Kemba like this? There is something very clearly wrong with your ACH system whenever a payment date change is effected because it charged me twice. Now I’m being charged an overdraft fee with my other institution because of Kemba’s incompetence. This has has opened to me a third time in the 3 years I have been with Kemba. And why do I have to take the hit of $34?! And now your agent says it is not your error. Then whose error is it?

    B

    Brian Mackos
    1

    Customer service is extremely unhelpful. They changed on-line banking system and required all members to create a new account. Unfortunately, you cannot create a new account without your member ID. They subcontract overflow calls and were extremely unhelpful with gaining access. They basically said sorry about your luck, go into the bank to get help.

    W

    Whitney Grimes
    1

    This was the worse Kemba branch ive ever been to. I went through the ATM to simply deposit cash and two small checks. I couldnt get a teller so i attempted to deposit my money into the atm myself. My money waa spit back out to me. I walk into the branch and the tellers were rude. Not friendly at all. Then the blonde teller proceeds to run $590 through a money counter. Who cant count that by hand? Then she tells me its a different amount and it may be in the machine. Now i am out of $40. Who are yall hiring?

    J

    Joshua Obelenus
    4

    Am I lucky? Or has the "bad" not happened yet? I have had nothing but a great experience with Kemba so far. I started with just a side savings account, and have slowly added another savings account, my main checking, and a credit card. Soon I hope to add a mortgage account. The staff are always friendly and I have yet to have an issue with them. The only problem I had was an overdraft on a savings account due to a vendor not adding the account prefix, so it defaulted to savings, but Kemba reversed the fee and took care of the issue. The new KIT ATMs in the drive-thru are nice. You can deposit, withdrawal, and do other services very quickly. The only downside I have is that in order to have a spouse share the account, you have to share the login info, you cant have 2 online logins tied to one account like most other banks.

    W

    Warren Price
    5

    Kemba has been nothing but awesome. Easy, friendly and fast. The younger gentleman teller (Tyler I think) always remembers my name and is very courteous & polite. Kayla (another teller) is very sweet and very thorough at her job. I would recommend this place to anyone.

    L

    Lafaye Glenn
    1

    This is one credit union that has very little consistency with membership information, no one listens to your issue they just like to tell you what the company policy is and that’s in the paperwork you get when you open an account “who reads that”. No one really goes above and beyond to correct or rectify the misinformed information given. The worst customer service I’ve ever experience from a financial institute.

    M

    Ms. HeidiRenae
    5

    This place has been nothing but good to me since I became a member. I must say I am please with the patience as well as the courtesy given when dealing with me during this difficult time I am facing. The agents in loss prevention as well as the account managers who has been assisting me as well are amazing and I didn’t want to let that go un noticed.Thank you all for all that you do and continue the great customer service!

    A

    Alex
    1

    Kemba is, without a doubt, the most incompetent financial institution in this state. They have done nothing but make mistake, after mistake. After closing my accounts - due to their incompetence - I left $300 in my checking account for any pending or automatic transactions. Kemba, without my consent, took that money and put it towards a personal loan I have with them, that is current. After the branch manager told me they would mail me a check with any funds that were not used. This happened after they sent me a tax garnishment letter for an individual whose name was similar to mine, yet born 30 years prior and obviously with a different social security number. How they could make such a mistake is beyond me. Not only that, they wouldn't honor a check I wrote because they also thought I was this other person. Kemba has failed at every single opportunity to prove themselves as a trustworthy place to bank. I have filled complaints with the BBB, NCUA, and the Federal Reserve. Kemba is a failure, they lie and WILL steal your money. If you value trust, integrity and accountability then don't bank with this credit union, because they represent the opposite of those values.

    A

    Amy Butchers
    5

    I was just at the Rome Hilliard location using the auto teller for the first time. Alicia. ALICIA!!! She is ridiculously wonderful and nice!!! I didn’t have a pen and she brought one out in the cold and wind! How can I ever bank anywhere else when everyone there is SO nice!! Alicia rocks!! Give her an award!!! She is amazing!

    J

    Judy Goebbel
    1

    I had a direct deposit checking account at this location and due to health issues could not work for a period of time. Due to "inactivity of the account" this institution started taking a monthly fee until they emptied the account and closed it. They did all of this without so much as a letter, E - mail, phone call. At no time did I even receive a bank statement. I did not find any of this out until I went in to make a deposit. I caution anyone choosing a place to put your hard earned money to run from this place, money in hand. I would not trust them with a penny. They are friendly while they rob you.

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    FAQs

    • 1. How to Contact KEMBA Hilliard Branch?

      You can call them at +1 614-235-2395 or enter their website and fill out the request form.
    • 3. What Kind of Services Are Provided at KEMBA Hilliard Branch?

      You will find the following services from KEMBA Hilliard Branch. '
      • Personal Loans
      • ATM
      • Auto Loans
      • Auto Refinance
      • Business Banking
      ' You Can obtain more details about payday loans for bad credit through our platform.
    • 5. Is KEMBA Hilliard Branch an Agency or a Lender?

      KEMBA Hilliard Branch is a Credit union helping you solve your financial problems. You can also secure small personal loans for a variety of purpose through our platform.
    • 2. What Is The Location of KEMBA Hilliard Branch?

      Their office is located at 5555 Renner Rd, Columbus, OH 43228, United States. Open a Maps app and get driving direction to KEMBA Hilliard Branch.
    • 4. How Can I Apply for a Loan from KEMBA Hilliard Branch?

      To secure loans from KEMBA Hilliard Branch, you can fill out the request form on their website or head over to the store. You are likely to drive your vehicle there when getting auto title loans. Explore our site to get more information about online car title loans.
    • 6. What Should I Do When I Fail to Repay My Loan?

      Loan defaults will result in negative impact on your credit. Contact your lender when you have difficulty on the loan repayment.
    • 7. Does KEMBA Hilliard Branch Offer Loans for People Who Have Poor Credit Score?

      Yes. You still have chance to get loans with KEMBA Hilliard Branch if you do not have a good credit. It is also available to get installment loans with bad credit scores through our platform.