Keller Shinholser - Apex Home Loans Tower Oaks Blvd, Rockville

Keller Shinholser has been one of my go to loan officers for years. She always does a great job with clients, to help guide them through the numbers and their anxiety when they are a first-time home buyer. We ended up with a very successful purchase and a very happy client.

Keller and her team were absolute rockstars. They were more than professional, they were wonderful guides through what could have been a very stressful process. I was able to put my full trust in them and they didn't let me down at all. Everyone really went above and beyond and I am so appreciative of the whole team. I cannot say enough good things about them - if you're looking for people who will take care of you during your move, you've found it here.

Keller is the one who guided me from day 1 to closing. She was so helpful throughout the whole process and guided me what I needed to do to qualify for the Loan. Every step she has guided me, Without God willing and her advise I wouldn't have a house today. She''s the best in her filed and I definitely recommended her and the entire Apex Team. I applied with BOA and I left BOA because they were not too effectively responsive. Entire Apex team is very responsive by emails and phones. They contact you very fast if you need them either to get a monthly mortgage rate or any other question you could have. I definitely recommend Entire Apex team and most importantly Keller. Keller you are the best.

My husband and i bought a condo in 2016. My husband had worked with Keller in the past and decided to call her when we were looking for financing options. Best decision ever. Keller is detail oriented, kind and treated us with so much care and respect. If we had questions, Keller would take extra time to talk us through the answers or any concerns we had. Keller is one of the few people I've met during the home buying process that takes time to educate anyone she works with - she understands that people are putting their life's savings into buying a home. So, it is important to give them information/time and space to understand the process - Keller does that and more. Keller worked in our best interest, was totally upfront about what was and was not possible and it made the entire experience very pleasant for us. We're so lucky we met Keller and have and will recommend her to absolutely everyone we know.

Keller is by far the best experience I have encountered in purchasing a property. Her professionalism combined with her kind & courteous personality makes her a true fit for her chosen field. In addition to the aforementioned, she possesses a persistent drive that's unmatched by most. During the process, my wife and I were very impressed with her willingness to go the extra mile whenever there were obstacles. We felt very confident and reassured that Keller would see us through smoothly and with strong friendly communication, liking that of a true friend. I would strongly, and have, recommend (ed) Keller's services. She is an exceptional Loan Officer/Broker with a great company. Thank you Keller!

Keller really came through for us on our recent refinance – she was able to offer us an option and rate we felt great about. Keller (and Kim) were with us every step the way, always got back to us quickly, and were available evenings, weekends, really whenever we needed them (just as with our original loan.) We ended up saving a lot of money every month! And we can’t thank them enough. -Stephen

Keller and her team made it happen for us to get the funding for the home we love. They are experienced efficient professionals that made it easy for use to work with them from out of state. I highly recommend them and would use them again .

We have worked with a number of loan officers during our 30 years living in Maryland and my wife and I both agree that Keller Shinholser was far and away the best loan officer with whom we have worked. She helped us with refinancing our home several years ago, and made the process incredibly easy and efficient. Since that time she has kept in touch with us about whether we should refinance again, giving us very honest advice. We referred Keller to several of our friends and they too were very pleased with the work she did for them. You can't go wrong if you choose to work with Keller!

Keller and her team were wonderful to work with on our recent home purchase. My husband and I own our own business, which made qualifying for a loan more complicated than usual. Keller patiently explained what support was needed and why. She vetted everything before submitting our application to the underwriter so there were no last minute demands for info and no surprises at closing. Keller and Kim were helpful and professional at every step of the process.

This was my second excellent experience with Keller. I recommend her 100 percent. She helped me buy my first house 2 1/2 years ago and then did my refinancing in April 2020. She wanted to be sure the monthly payments were going to be low enough for a refinancing to be worthwhile, so she encouraged me to wait until we hit a good number. Then she immediately locked in the new interest rate at my request. She and Kim Cox were helpful, patient and always responded quickly at a confusing time as the coronovirus pandemic hit and I had to provide financial information when we were working out doing everything from home.