Keena Maher Team - Cross Country Mortgage Water St, Excelsior

We've worked with Keena and her team to help purchase our home and to also recently refinance. Both times the experience was fantastic. Prompt response to emails / calls and we always felt like a priority. We'd definitely recommend Keena, her team and Waterstone Mortgage!

Keena is the ultimate professional who knows how to help her clients achieve their goals. She knows how to calm the waters when the stressors or home buying creep up. Her staff is always there to help, every step of the way. Definitely choose Waterstone Mortgage for all of your home buying or refinancing needs!

We bought a house with Keena as loan officer in 2020. Keena has little integrity, and even less professionalism. She made misleading claims with respect to what she could deliver, and then stopped replying to emails at a critical point in the process. If you do choose to work with her, be sure to: 1) Request a formal (signed and dated) pre-approval letter. 2) Full loan product options with estimated loan amounts, interest rates, fees, maximum monthly principle and interest. (Signed and dated) Obtaining these items should be no issue for reputable lender (as we learned later).

Waterstone Mortgage was dedicated to making my experience great. The attention to detail, the efficiency of the staff, as well as their friendliness helped me to quickly get everything I needed in a timely manner during the hectic pandemic. If you are ever in the need of a mortgage lender, I highly recommend Keena and her team at Waterstone Mortgage!

Keena is amazing! She and her team went above and beyond in helping me and my family get our house! 10/10 would recommend

Keena and her team of wonder women were so amazing and helpful. My experience with them was great! I highly recommend her!

Keena and her team are the best! I don't think I'll work with anyone else until she retires.