Kaiperm Credit Union Newell Ave, Walnut Creek
1550 Newell Ave, Walnut Creek, CA 94596, United States
https://kaipermcu.org/
- SaturdayClosed
- SundayClosed
- Monday8AM–4PM
- Tuesday8AM–4PM
- Wednesday9AM–4PM
- Thursday8AM–4PM
- Friday8AM–4PM

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- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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Services
- Home Loan Car Loan
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Reviews
T
I’ve been a member for about 15 years ! Over that time they have always been there for me ! Whether I needed a Loan during school; saving for my wedding ; refinancing my car; personal loans … they have made the whole experience each and every time , so smooth and easy! Every bank teller , some of which knew me by first name when I walked in, and every loan officer has been exceptional with my time and money management. I will forever recommend them, and be a loyal lifetime member ! Thank you for all you do KDFCU 🙂
T
If I could give more stars, I would! Kaiperm is a small, very personable credit union and I have had many years of great service with them; however, the customer service I received last night was far superior to any I have ever experienced from ANY business. I had a weird mishap with my bank card and was stranded at 10 pm with no way to access my money for gas and bridge toll. Looking for assistance, I went to the Kaiperm website and sent a chat message. As expected, I received an automatic reply stating it was outside of normal business hours and someone would respond the following day "unless urgent." I responded "Urgent," more out of frustration than really expecting anything to happen. To my astonishment, someone replied and then called me. I could tell she had been sleeping, however she spent the next 20 to 30 minutes resolving the issue with my bank card. Even more impressive, she was the CEO of Kaiperm. I cannot give enough accolades to a business where the CEO works just as hard as a teller to help their customers. You are doing yourself a huge disservice by not banking with Kaiperm Credit Union!
Dear Therica, thank you for recommending us in your detailed 5-star Review! We’re glad we able to assist you while you were stranded, and appreciate the trust you have placed in us as your financial partner!
J
My dealings with Kaiperm credit union was and is absolutely amazing. They communicate very well and all of the costumer service employees I dealt with very helpful. A + organization. Thank you for all you do. When the CEO of the bank steps in to help you because there short staffed tells you a lot.
Hi Juan, thank you for the 5-star review! We appreciate the great review and look forward to your financial wellness with Kaiperm!
R
Kaiperm and it's staff have been amazing. Always super friendly and very helpful to myself and my family. I would always recommend them,to my family and friends ❤️ 💕
Hi Raquel, thank you so much for your 5-star review! We're very happy to hear about your positive experiences with Kaiperm. We pride ourselves on treating every Kaiperm member like family!
K
Excellent Customer Service and the Shared Express Branch Services make banking here more convenient for the member when banking remotely😊
J
I had a unique issue with making a purchase and their team made sure everything went through without issues. Even after it taking 3 hrs, they didn't stop until they resolved the issue.
Hi Jordan, thank you very much for your feedback! I'm glad we were able to resolve your issue!
U
I wish all banks or financial institutions were this personable and friendly!
Thanks you for the great feedback and 5-star review!
C
Great staff, helpful and knowledgeable. Join this credit union, it will save you money over and above any "bank" in existence. Unlike Wells Fargo, they will NOT charge you unwarranted fees, open any accounts without your permission, charge you for unauthorized insurance on automobile loans, or process your deposits out of order so you have to pay exorbitant overdraft fees. This credit union has served me, and my family for many years, and I have never had a complaint about their service. I am sure that I have thousands of dollars over the last 30 years, due to low interest rates on loans, free checking and most importantly, ethical people who manage this credit union. Thank you, Kaiperm Diablo Federal Credit Union, for all you do!
Hi Carolyn, thank you for the 5-star review! We appreciate you explaining the benefits of banking with a true partner that cares about your financial wellbeing. We love that you have been with us for over 30 years! Thank you for being a valued Kaiperm member!
L
Super fast response times and much patience for dumb questions :) 5 stars
Hi Lisa, thank you so much for the 5-star review! No question is a dumb question! We appreciate any and all inquiries and happy to reply promptly!
D
Always courteous, typically answering the phone within 30 secs., and carrying a smile in the office. There obviously have fewer office staff then you would see in a big name bank, however their rates are very competitive and they provide a pleasant and hassle free customer experience.
Hi Daniel, thank you for the 5-star review! We appreciate your kind words, and truly value your membership here at Kaiperm!
Personal loan Providers Nearby in Walnut Creek
- Personal Loans
- Payday Loans
FAQs
1. How to Get in Touch with Kaiperm Credit Union?
You can get in touch with them at +1 925-939-5626 or go to their homepage and submit the request form.3. What Types of Services Are Available at Kaiperm Credit Union?
You will be provided with the following services from Kaiperm Credit Union. '- Home Loan Car Loan
5. Is Kaiperm Credit Union an Agency or a Lender?
Kaiperm Credit Union is a Credit union helping you solve your financial problems. You can also secure small personal loans for financial emergency through our website.
2. How Do I Find Kaiperm Credit Union?
You can find the store at 1550 Newell Ave, Walnut Creek, CA 94596, United States. Use a Maps app to show routes to Kaiperm Credit Union.4. How Can I Request a Loan from Kaiperm Credit Union?
To secure loans from Kaiperm Credit Union, you can submit the request form on their website or head over to the store. You may have to go there with your vehicle when getting title loans. Click here to get further info about title loans.6. What Will Happen When I Could Not Repay My Loan?
Loan defaults will result in negative impact on your credit. Get in Touch with your lender if you can not make a loan repayment.7. Does Kaiperm Credit Union Offer Loans for People Who Have Poor Credit Score?
Yes. You can get loans with Kaiperm Credit Union if you do not have a good credit. It is also available to get online installment loans without good credit through our website.