Jimmy Vasser Toyota Soscol Ave, Napa

This was a great experience. Tai was not only helpful at answering my questions, but he was down to earth - he kept it real, ya know? I especially turn off when I get the “sales pitch”: I never felt that from him. Genuinely great people. Lucas, same deal. Finance was racking up deals too - thanks Mariano!!!

Great customer service at Jimmy Vasser Toyota! I just purchased my 4Runner from Daniel Jimenez... very knowledgeable and great attitude. Will definitely refer him! —Angelica Vega

Bought a car at JV today and was helped by Laurence Gines! It was an unexpected purchase so I didn't have much to work with but between him and sales manager Lucas they we were able to get me a great car at a price I could afford! Laurence went as far as to pair my phone to the bluetooth in the car for me before I left. Thank you for the always amazing service!

I came into this place just to see what they could do for me in terms of financing considering that I am a college, and I walked out the owner of an amazing used car. The thought of going to a dealership to try to purchase my first car was daunting and pretty stressful, however thanks to the help of my sales consultant, Kyle O'Neal, the Sales Manager, Jim Park, and the Financial manager, Jose, I was put to ease and got my car with little to no stress. Jim at one point said "Stress is not allowed in my world" and the care I received and the work they put in to get me the right car for the right deal was far past what I expected to receive. They made sure that I got the best price to suit my income and made sure that I didn't over stretch my finances, or bit off more than I can chew. This is only really cliche to say but if its true its true, but I didn't feel like I was just another customer, I felt like I was family. I didn't think a college student like myself would be able to get a car unless it was some banged up thing I got off craigslist, let alone a like new car with under 90k miles. Thank you to everyone at Jimmy Vassar Toyota, you guys literally helped make one of my dreams come true and help me relieve a lot of stress from my life with the work you guys put in to help me out. I can't thank you guys enough! If you guys get a young consultant by the name of Kyle O'Neal, then you are in very good hands, and Jim Park will do everything he can too, and Jose will make sure you know everything you are paying for and won't try to talk you into needless extras unlike some places that I've seen and heard of. God Bless you three and thank you so so much!

I've never had worse service or should I say lack of. My car was dropped off at 10:40 for an 11 am appointment. Came back at 2:30 and my car never moved! Lame excuse given that the service guys had to have lunch. Talked to the manager and he said come back next week and we will get you in and out in a half hour. Set that up for Wednesday at 9:30. My husband asked for manager and he never came out. Waited for 45 minutes and left AGAIN!! STILL NO SERVICE. Thanks ken for the false promises

Went to Jimmy Vasser in Napa, they really helped me find the perfect car for me with the help of a friendly and professional salesman Luis Diaz. Luis explained the process and the details really to me, and buying a car by myself for the first time that made it a lot easier. Buying a brand new car with a lower APR than I was paying for now I couldn't say no. Thank you Jimmy Vasser and Luis for all your help.

This dealership sold me a damaged used car and did not disclose a prior accident. In 2013 I bought a used Prius here. I did notice some paint work after the purchase, but it was on the bumper so I didn't worry about it too much. This month I went to sell the car and a mechanic inspected it. Guess what? Prior frame damage and the driver front door "is not original." So, not only did I overpay at the time of purchase, but today I lost $3k on the sale. I will never buy another used car from a reputable dealer without an independent inspection, and I will certainly tell everyone I know to avoid THIS dealer!

I had a really good experience at this dealership, I was able to find the car I love and walk away with it within a few hours. Martin was very knowledgeable and they are very fair when it comes to prices. I will definitely be returning for any car I need in the future.

Kyle helped us to get our new car, he was gracious and patient answering all of our questions. He made the experience easy and comfortable for us. Thank you Kyle!

This dealership uses deceptive paperwork. When you are given a total price, it has been padded with "added accessories" that are supposed to be optional. When I made an appointment to speak with the General Manager she was "at lunch" at the time of my appointment and then, when I did speak with her 25 minutes after my appointment time, she had no good explanation for the deceptive paperwork used by her sales team. My advice to anyone who must do business with this dealership is to read the very tiny, fine print on all forms before agreeing to anything or you may end up with accessories you don't want.