Jefferson Loan Office E Broad St, Richmond

Marcus and Melissa were just AWESOME!! We will definitely be back🙂

They sold me a broken laptop and I can’t activate it and they said I should have had a protection plan on the laptop. DONT SHOP HERE GO ANYWHERE ELSE.......

I’ve went to this pawn shop so many times it’s like second home , they are really patient and understanding, ive dealt with Tise and Let me tell y’all she is a funny , motivating person , she keeps it’s very professional and yet still manages to give you the best customer service ever , thank you Tise and thank you Jefferson loan for all of your help !

This employee name Tise give great assistance and easy to talk too an understand and always have a positive attitude. I feel Comfortable coming back with the help from Tise.

Amazing place to Pawn, been going here for 3 years and still loving this place

I really love the staff here they’re always friendly, helpful and on point! I wouldn’t want to go anywhere else 🥰😍

I had a great experience coming into Jefferson loan. Especially the customer service from Tise. She was great and helped me with everything I needed!

BUYER BEWARE!!!!!!! VERY UNETHICAL COMPANY ! I ordered a wet saw and did not receive all the parts in the picture. When I called they informed me that it was a stock picture and not an actual picture of the saw they were selling. They admitted that is was there mistake and that it was still my responsibility to pay for return shipping! So to recap they knowingly false advertise and don't care !!!!

Been coming here for years. Never had a problem. They’ve always treated me as a valued customer and always looked out when I needed them. They are alright with me. 😊

First time customer and walked in and out in less than 15 minutes with the amount I requested for a ring. No hassles and super fast friendly service.