Jason Scott at Guaranteed Rate (NMLS #1160791) Kaʻahumanu St, Pearl City

Jason and his team are the best! Amazing communication and always so helpful! I wouldn't have trusted anyone else with helping me buy my first home. I felt like I always had a someone there to help and cheer me on through the way. I am so excited to have him on my team for life.

Jason and his team works miracles!! I had to switch lenders halfway through my closing process and someone recommended Jason. They worked quick and efficiently and we were able to close on my home on time with zero issues. They did it in only two weeks! Highly recommend.

Jason and his team provide exceptional service. They are very knowledgeable, relatable, and caring for client needs. I won’t use anyone else for my reality needs and have returned to Guaranteed Rate 2x because of their timely service and customer service.

We have used Jason twice now and will never ever go anywhere else ever again. There is no one that I trust more to handle such a delicate and vulnerable situation. I know that no matter when I contact him (Sorry for those late texts freaking out), I know he will respond and calm my fears. There was a lot I didn't understand and Jason explained everything in a way that made everything seem simpler and easier. And CAN we talk about that FLASH CLOSE?! Hello???!!! Ya'll this flash close is LIFE. Our first time buying a house we had to go back and forth and back and forth from Wahiawa to pearl city multiple times, a week at one point with documents and to sign papers. When we finally got to close we met at zippys with a box full of papers to sign. Not all of the documents were explained and we got duped. Now fastward 4 years later to buying again and this time with Jason. We show up for our closing and we were in and out in less than 30 minutes, with all of our gremlins. It was amazing. Thank you to Jason and his team. We are forever your loyal clients and friends <3 SO happy to be apart of the GR Aiea OHANA.

I sought out Jason and his team because I’ve heard nothing but great things about him and his team. We were looking to get an Interest Rate Reduction through the VA Home Loan program. We initiated the process via the Guaranteed Rate mobile app which made the process super simple. Jason and his team took really great care of us; I would absolutely recommend working with him and his team. Overall, a great experience!

Jason and his team provided a first class experience during our re-fi! He provided several options for us which was appreciated! He & the team made the process easy and seamless! The communication was spot on even though we live on the East Coast & the team is in Hawaii. We definitely recommend Jason & GR and will use them again for future lending needs.

So I waited a little over a week before I wrote this review just to make sure I wasn't being too sensitive, for lack of a better fitting word. So initially working with Jason was awesome. I loved the response time and it seemed like he was very professional. That's where the 2 stars came in. I'm not sure if he thinks that any client would go with the first offer given and won't "shop" around for the best deal for them but.. So I contacted Jason for a quote for a refinance. I also contacted another company. When I told Jason that I was going with another company, he asked if I would let him try to beat/match their offer. I said yes and he said he would get me the updated quote that was more accurate with what they offered. The next day I had to contact him about the documents and he told me in more words that if I wasn't definitely going with him than I would be wasting their time. I can post the email if anyone is interested but My husband and I both felt like this was unprofessional and rude (even though he stated in the beginning of the response, "Not to be rude...". Especially when he was the one who asked to beat the offer from the other lender in the first place. So I would definitely not suggest anyone who wants to "shop" around for the best offer that fits your needs to contact this company. I gave the benefit of doubt with how inaccurate our paperwork was saying that we only worked through email.

FIVE STARs and 100 NPS all the way! Jason and Team are the best in the mortgage industry and we highly recommend them. My wife and I have had numerous experiences with mortgage lenders in the past with both purchases and refi's and without a doubt Jason is the absolute best in the business. Honesty and integrity are the foundation of his business. He and his team are well organized and efficient and totally customer centric and we had a totally positive experience getting our new loan. Refi's can take a while to process but we were always kept up to date by emails and through his awesome Guaranteed Rate portal. THESE GUYS ARE PROS - AND YOU CAN TRUST THEM!

Jason and his team are amazing. He came recommended to me by a friend when I was looking to buy a home here. It was a bit of a stressful situation as I hadn't planned on purchasing in HI and my SO was deployed. Jason made the process so incredibly easy and pain free. This was the second home I had purchased and I had no idea what a difference a great loan officer could make in the process. Fast forward 2 years later and we were interested in doing a re-fi and the easy choice was Jason. Him and his team (Mary Sue is fantastic!!) once again made the process so easy and stress free. He is easy to get ahold of if you have any questions and does an extremely thorough job covering different scenarios so there are no surprises. He truly cares about his clients and I'm so thankful he's been our loan officer not once but twice. You can't go wrong with Jason and his team at Guaranteed Rate.

A friend referred us to Jason and now we know why! I cannot write enough to express how pleased we are with the whole VA home loan and purchase process with Jason Scott, Guaranteed Rate (rate.com), leading the lender side of the process. Jason and his team provided personal, professional, open and upfront advice and expectations from the start to the finish and beyond. Jason and his team were easy to contact, quick to respond and reached out just to check in. Their highest interest rate option (with funds coming back to us at closing) was better than USAA and Navy Federal Credit Union's lowest rate (where we would buy points to reduce the interest rate). It may be that we bought at the right time (during the summer of 2020 with the economic uncertainty) but the Guaranteed Rate no points offer was a full 1% below what we had on our previous 2013 VA loan with another major lender. It was also .75% below the current rate other lenders offered if we bought points. We ended up with an unbelievable interest rate, which allowed us to purchase a nicer home than we previously had at a lower mortgage payment. When we buy our next home, Jason will be the first lender I contact!