Jason Lewis Chrysler Dodge Jeep Ram Auto Ln, Sparta

Greg and the manager at Bill Boruff in sparta are amazing. We bought a vehicle from them saturday and they have helped us so much to get exactly what we wanted. I would honestly recommend everything to them. They treat you like family no doubt about it. Thank you guys so much from danielle and cody !!!

I have been here twice now and it will be my last ! This last time I went in for oil change and tire rotation and come out with a car shaking and not running well at all. I also have lights coming on and ive never hsd any trouble out of this car so im like seriously .I'm freaking out and call them and so they can give me a discount on diagnosis which I was told would be 70$ and whatever the problem would be plus I needed a balance . They were gonna charge me out the rear yet there should nothing wrong with my car and I'm not paying anything else. Also I did allow the balance to be done and they told me I need tired for 800$ I mean seriously . I'm done I won't go back and I urge you if you want an honest person. Who will take care of you then go to Northside transmission in sparta he's your,man ! Ask for charles:)

They were awesome. Was told by another car place that no dealership would sell me a car. And this place made it happen. Now have a newer and safer car. Thank you Jason O'Connor for everything you done.

We were very pleased every one was real nice it was a good experience with much help ask for Derrick geer he went out of his way for us

It was a great experience Josh Lawson and Brandon Lee were very courteous and polite respectful and worked hours finding what I wanted and within my budget. This is the second vehicle I've bought and I'm sure it won't be the last.

They sold me a Used Jeep that had gone through their "exhaustive, multi-point inspection". 1. Turns out that the winch on the front of the vehicle is broken. When I called about it two days after purchase, the dealership just said, "Sorry. They must have missed that in the inpection." That was it. They didn't offer to give me a working winch. 2. The factory swaybar-disconnect is also broken ($1000+ to repair and also one of the main selling features of the vehicle). I paid the retail price for the vehicle. 3. They gave me only one key for the Jeep (no spare). When I went to get another key at ACE hardware, they said that only the dealer could make the keys for late model Jeeps. Called the salesman and even though I had bought a Jeep at a premium, they wouldn't give me another key and said it would be $280 if I wanted an extra key. 4. They didn't fill up the vehicle with gas before I drove it off the lot. What kind of dealership doesn't fill up the gas tank. 5. The Jeep is difficult to fill up with Gas because it overflows because the gas tank has a design flaw. There is a recall for this issue and any Jeep passed through any dealership that inspected the vehicle would be aware of the recall. 6. The worst part is that exactly three weeks into owning the vehicle, one of the wheels had become so loose that it nearly flew off driving down the highway. The Jeep was shaking terribly on turns, so thinking it was a U-joint going out, I pulled over to a mechanic. He said that the lug nuts had come loose on one wheel because they hadn't been properly torqued. Also, each tire was down 5-7psi in air pressure from the factory recommendation. Some inspection. 7. My title work has not been completed yet, so I cannot get a license plate for my Jeep. This wouldn't normally be a big deal except for the fact that the dealership gave me a 30 day temporary plate that expires in two days. I called to ask about when I could expect the title work to be completed and they told me that they legally had 30 days to send the title work to the state (meaning they were going to wait till the last possible moment to send it). I guess that means that means I will have a vehicle that cannot be legally driven for a few days while I wait for the state to receive the paperwork in the mail from Bill Bofuff SuperCenter. If I had bought an old beater for a couple thousand dollars I might not complain, but I spent $24,000+ on a pre-owned 4 Door Wrangler that had quite a bit of issues as it sat on the lot. I understand that the vehicle was sold without a warranty, but I also think that being assured that everything on the vehicle worked fine because the vehicle passed their multi-point inspection is extremely deceptive if no such inspection actually took place.

Hunter was so nice and honest and helped us get a great deal!! These guys are great!

Thank you so much Ryan Rogler for all your help and truly caring enough to find my family not only the car we wanted but the car we need to get where we need safe and sound !

I had the best experience here! Everyone was so helpful!

Thanks to Mr. Dakota White for your help in our trade this weekend!! You made sure we were comfortable and made it a fun and exciting event! We will be sure to come back for our next vehicle purchase! Thanks again!!