Island Getaways Maddox Blvd, Chincoteague

Our family just returned from another wonderful and relaxing vacation at Chincoteague. We enjoyed the beach, birdwatching and great food. We have stayed at many different rental homes using Island Getaways over the years. We have always found the houses to be clean and well stocked. The ladies in the office are friendly and helpful anytime we call.

My elderly parents rented the SIALANG property for a family gathering. First time renters they had not looked at other reviews of this property or rental company. As the children and grand-children arrived, we discovered numerous problems with the property and unfortunately could not just up and move to another large, waterfront house on Chincoteague. I wish we could have! The many problems we had to deal with were the broken out window, boarded up outside and plastic sheeting inside that the wind blew through. There was broken glass in the grass underneath the window which we were not told about. The shower in the master bedroom barely drained forcing my parents to use the hall bathroom shower. The mattress in the pull-out sofa bed was so thin and old as to be totally unusable. One table had a broken leg and two chairs had broken legs. The appliances looked like yard-sale goods from the '80's with the bottom of the freezer drawer cracked through in two places. My complaint to the manager "Sherry" on behalf of my parents only got us a "Sorry, but the window is on order and you should have told us earlier and we would have fixed these problems". Like they were going to come out, do all these repairs, and replace the furniture and appliances over the weekend while we were there! I have rented beach properties all up and down the East Coast many times and this is by far the worst property, for the money, we have ever stayed in. "Sherry" told me they inspect the properties before renting them. Either she was not being honest with me or their standards are so low that they should be embarrassed. We will never use this rental company again and would urge others to avoid them as well.

Our family rented Lightly Salted for a quick weekend stay. Can’t say enough about how great the home was. It’s well maintained with up to date amenities. The company has done a great job ensuring the home is kept clean. The location could not be better! Walking distance to everything. Right on the bike trail. We’ve already booked another stay. Highly Recommend this company. We’ve book from other companies on the island and this was by far our best experience! Another plus is not being charged an extra fee for cleaning.

My family and I stayed at the Blue Bayou. Cute little house, however it was not cleaned. Upon arriving the counters felt dirty and while transporting food from cooler to fridge and then when wiped the water off the floor it was disgustingly dirty. It probably hasn't been deep/cleaned dusted in atleast a year. The shower was cleaned only at basic height, there was mildew on the lower tiles. On Saturday the house next to us left in the morning a man I presume as Bill was there 20 mins, left and a knew family came around 5ish. Based on. That I can assure you cleaning between guests isn't very great.

We stayed in the Neversink. I have rented a week each year around the island for years through other rental companies and have never had any issues. Please do not expect any help when things are not correct. It was listed as having central air conditioning which I double checked before renting. The main floor would get cool but upstairs and in the suite never got below 85!!! Everyone had to sleep on couches. I called hoping I was doing something wrong and was told they have had others call and that was that??? No we will have someone check it out. As for cleanliness I vacuumed up at solid wall of dead ants in a doorway(thousands)...I expect ants but this was unreal! The cleaning service left grime all over which I cleaned before letting my kids touch anything. There were a few other things in which they said I could take care of and give them the receipt!?! I really believe the owners probably have no any idea their homes air-conditioning does not work correctly. I will never rent from them again!

We've been renting from Island Getaways ever since we began visiting Chincoteague with our family, but it had been almost 15 years since we've been back. We decided to return this summer and once again we rented through Island Getaways and we were not disappointed! It starts with the staff and they were amazingly helpful and responsive. Lori & Hannah from IG were so helpful, even helping us last minute rearrange our arrival date right before 4th of July weekend. They were so swamped and yet took time to help us find an additional rental ahead of schedule! We will always rent from Island Getaways when we visit Chincoteague!

My grandma rents from Island Getaway every year in June. She decided to cancel our trip this year due to Covid-19 as she is in a high risk group. Island Getaways has refused to return her monetary deposit unless they can get someone else to fill the house. I understand times are hard for everyone but it would be nice to at least offer a credit for next summer.

Our family just spent Memorial Day weekend on Chincoteague and rented a cottage with Island Getaways. We arrived late after a long drive in traffic and were pleasantly surprised the office was still open to greet and welcome their weekend guests. They were helpful and friendly. Our cottage was very clean and had everything we needed for a much needed island getaway. We can't wait to come back and will rent from them again.

My family and I spent a week at Agape House. The cottage and location were perfect. Two large bedrooms and third with double bed. Two very nice baths and laundry room. Staff at Island Getaways were very accommodating. Will definitely rent again.

Used Island Getaways this past season and was disappointed throughout. Found damages inside the house on multiple occasions, which went undetected by their so called "cleaning staff". When these damages were pointed out to management, they did not respond in a reasonable manner. In my opinion, their services were overall less than professional. I will not be using them again.