Interra Credit Union County Rd, Elkhart

Reviewing this location, not the business as a whole: Every time I've visited, it has been either a neutral or positive experience. I've never dealt with a rude worker, a lazy worker, or an unintelligent worker. They seriously hire great people. Sometimes the lines get long, but they are always moving at a steadfast pace. As an 18 year old who has banked with them since I was 14, their staff knows how to work with people of all ages VERY well. As for loans and such, I have no clue if this location is great for that; I've never used those services. The interior has always been clean, and they just remodeled so it looks amazing. 5/5 and I'll stand behind it.

Awesome people working there I love the service and I’m in and out quick doesn’t matter if I go in or through the drive through I’m still in and out quick and they are so nice and willing to help.

Cant believe all the trouble I'm having there on 17. Trying to get things done is a runaround. Been lied too twice. About ready to pull my money and go somewhere else....Bullcrap

I called the corporate office in goshen when I discovered an issue with my account. I spoke with "Sam", a teller. She's very very unprofessional, and Rude !!! I was informed that I can only have 6 transactions a month, direct deposits and transfers. I was NEVER TOLD THIS when I opened the account !! She refuses to reverse the 3 NSF I am getting charged for, which makes entirely mo sense to me when there's money in ky savings that could have been out into my checking to cover the debit card purchases. .. I have to eat $96.00 IN FEES... I AM CLOSING OUT my accounts, and goin elsewhere. Sam should really take some classes on politeness and customer service !!!! Very very disappointed in this bank. Never had a issue with Interra credit union, till now. I mean seriously, who has money that they can throw away ?she could have reversed those 3 fees, if nothing else, just because I was never to about a limit !!

Must have been there on a training day I can't believe someone so dense was behind the counter she wasn't rude not bright enough for that I needed to give them new banking info to my loan payment from after 10 minutes of trying to explain that no I'm not trying to open an account I gave up took the information and went to Goshen branch

They have changed over the past year. They used to be friendly and helpful with the small-town feel. Now it is impossible to get any assistance and they have lost the love. Taking my accounts elsewhere.

They do a great job at this branch. I am just around the corner so I'm very appreciative of their professionalism, I am a regular here.

Extremely long lines at the drive thru, not adequately staffed. Extremely old drive thru equipment that does not work!!!!

Convenient location but staff is definitely not as friendly, knowledgeable or helpful as other branches.... Def worth going to Goshen location for personal business

Very helpful and polite staff and the ATM works 99% of the time