Intercontinental Capital Group Spectrum Center Dr, Irvine

I just wanted to speak out about Veterans Choice Home Loans which is a DBA of InterContinental Capital Group. They sent me a $100 visa card and activated it just for calling them and taking a survey!!! I thought it was a scam at first, so I wasn't the most cooperative on the phone initially, but the guy (named Rick) was very understanding and kept his composure throughout the whole phone call. He said the visa card was sent out as a way to give back to our veterans and he thanked me for my service. I'm still kind of shocked about the whole situation and also very humbled....so I just wanted to say 'Thank You'. Seriously, it meant a lot to me and I'd be happy to turn to them next time I have any home buying or refinancing needs. I think it's great that they give back to their veterans like that without any obligations. Thanks again!!

DO NOT USE! You'll waste time sending the same information in 15 different ways to this group with no movement from their side. Their team is not customer-focused, prolonged the whole endeavor for over a month of just gathering paperwork to process the refinance. Please use someone else.

Patricia is incredible. She treated us like family from the moment I started talking to her. She has become a friend and I will keep in touch with her. She had our backs with every person we had a transaction with and gave fantastic advice along the way. I couldn't be more pleased with her service, professionalism, and responsiveness. I highly recommend her to anyone needing a loan officer.

This business contacted me soliciting for their company. I explained to a loan officer, Daniel, that of utmost importance to me is the matter of trust. To make a long...quite long...story short, he butchered that trust after sharing personal information with me as an example of how much I could trust him. He literally put me off, failed to keep his word more than a few times, and admitted that he was distracted by, and would rather play video games than work. He also admitted that he dropped the ball on me and didn't follow through as he could have. MONTHS WENT BY!! He then tried to convince me that refinance was virtually impossible for me.I dumped him and within a few weeks, I am in process of refinance and nearing closure with a reputable company.

Traci King is second to none in customer service and her knowledge of craft. This was not my spouse and I first time doing a REFI however, this was the fastest approx. two weeks and the most enjoyable yes I said enjoyable. Traci truly is an artist not only does she knows her business she can make adjustment on the fly to accommodate any situation that comes up. I am a Program Manager I have been in leadership positions most of my adult life Traci King would be just the kind of person I would love to have on my staff leading a program again InterContinental Capital Group with employees like Traci King is "Second to None" Traci King is simply the best of the best!!!

I was A little gun shy about refinancing Christopher‘s team was awesome answering every question helping me get the information needed to get my loan moving forward wish I would’ve had that team when I was purchasing my home then I wouldn’t have said to nightmares I do regarding refinancing

I always thought trying to refinance would be a huge deal just like it was getting the original home loan. However, Jackson and the team made it seem seamless

We began a fha streamline refi loan in May. It’s now September 28th and we are now behind on our payments almost 2 months because every month they said the loan was going thru. But at the end of each month, we couldn’t get a call back any kind of answer. It shouldn’t take 4 or 5 months to refi. This company is a scam !!!

Avoid!!!!..I tried refinancing my condo with this company, everything was all good until the appraisal. Right after the appraisal has been done and I paid $500, all communication stopped. Tried calling and emailing and didn't get any response. Most likely this company is getting a kick back from the appraisal company. It took 3 months for me to get a copy of the appraisal...it's a mediocre company

Very helpful and great communication. We'll appreciated. Thank you!!