Inland Valley Federal Credit Union Cherry Ave, Fontana

Worse credit union on Inland Empire. Customer service worst than a flee market. Avoid an account there...unless your self esteem is very low..

I absolutely LOVE Inland Valley Credit Union. I have gotten two car loans with them. I have also had a debt consolidation loan with them. They are patient, they work with you, they are LOVELY. Treats for you on Fridays. They are like family. Marlene is AMAZING. She helped me get my first car at 18. After I paid it off, I was approved to get another at 20. These reviews do not do justice. Trust me. They are awesome.

I've banked there for years. Very loyal, used to brag. But since my divorce id go in needing help and it's with things they used to be able to do for me with no advance notice now they charge huge amounts, cant help me at all and shut me down... I wish I could say the amazing things I used to feel but to be honest I am a single mom and now I have no where else to turn for more help... cant recommend them anymore. I heard credit unions are supposed to go above and beyond... but I'm so disappointed

I love this credit union, been with them for years. They take care of you and are extremely friendly, they treat you like family. Marlén, Tracy and Kathy are amazing and extremely helpful! I will never bank with any bank, I will always choose my credit union who treats me like royalty.

Love this credit union! Employees are nice & courteous. Amazing Service, Help us with all of our banking needs. My whole family & I have banked with this credit union for over 10 years. Would never bank anywhere else!

The managers are lousy basically useless service people. Dealing with them is like dealing with a poor rated fast food drive thru person. Simple tasks and no result. They don’t care to help you unless you are in their face. I used to love this banking institution. This place sucks! You’re better off saving your money in your mattress.

They charged me for a replacement card!!! $10 for a replacement debit card cuz mine got hacked.....are you serious?! Definitely switching to a better bank. Customer Service reps are friendly though.

Great place to visit the Inland Valley Federal Credit Union. The service is good and friendly. They are very helpful. Great location next to the speedway. There's enough parking place there. Easy to find. It is better then a bank for finance interest. A bank charge too much interest and ATM fees. I've been to this Credit Union over 25 years.👍🏆

If I could give this place zero stars I would. I do not recommend doing business with them especially if you need a loan. I have been a member of this credit union for 20+ years and had loans with them for 8. I have always made my payments on time since my credit is important to me. This past month, i had recently moved out of state and simply forgot to make my payment since I was busy with the move, I missed the payment by 14 days, not even long enough to charge me a late penalty. Nobody called me or notified me in anyway to give me a heads up or simple friendly reminder about my loan. Instead, when Jerlene, the collector saw I had my direct deposit coming through she froze my entire account so I had no access to any of my money, even though the payment was made as soon as the money was in my account. What was the reason for her freezing the rest of my money...they already had what was owed to them. I left a message with Chuck, the CEO however, he failed to call me back. The customer service in this facility has gone out the window. It is nonexistent. I strongly discourage anyone from going here and doing business with these people.

Have an auto loan and savings account with this place. Very dissatisfied with the service here. They have gotten me requested auto payment wrong multiple months and also, they claimed they couldn’t cancel GAP coverage on my auto loan so I had to call the gap company myself to get it cancelled. Would not recommend.