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Indiana Members Credit Union Madison Ave, Indianapolis

3.7
(10)Loan Agency
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5047 Madison Ave, Indianapolis, IN 46227, United States

+1 317-788-4693

http://www.imcu.com/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–6PM
CLOSED
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    Reviews

    3.7/5.010 Reviews

    B

    Britney Obajuluwa
    1

    Was referred to this place by my husband and wished I would have NEVER done so. My husband had no issues obtaining his loan, applied online and went in to sign his paperwork NO ISSUES!! The lady Tracy at the Marion branch screwed my loan up so bad because she rushed everything due to closing time. We drove almost 2 hours to because she needed to see my car and never looked at it! I was suppose to get loss wage coverage in case I lose my job that didn’t happen. After losing my job I was suppose to go on monthly payments GUESS WHAT…?? That didn’t happen! I have not had one professional person to help me get my loan straight!! I was given a number to corporate and couldn’t not get anywhere! If I can give them a 0 I would!

    S

    Saskia Dienst
    3

    Great local bank, however a couple issues. Whenever I updated my address they never bothered to check my ID if I really am who I say I am., after I gave her my account number. She just changed it in the system and said she was done. At this point anyone that finds any information could go and change the address and they wouldn't even proof the identity of that person. Second issue. They are charging their members a fee to receive a paper statement but at the same time send massive amount of junk mail that probably uses more paper than any bank statement would ever use up. I mean I am getting this on an almost weekly basis and I could probably wall paper my place with it.

    K

    Kristina Howe
    4

    I love banking with Indiana members credit union but this branch however I asked them to print some of my pay check images for tax reasons they charged me over $40! I talked to another branch they said they would have taken care of me for free. So now I'm out $40, I mean it's not like I can return them! I didn't even know how much it was going to cost till it was all said and done and they charged me for them. Update After posting this review they contacted me and corrected the issue. Thank you so much.

    Response from the owner

    Kristina, we are sorry to hear about your experience. Providing excellent member service is extremely important to us. We understand our member services department has contacted you and resolved your concerns. Please contact us at [email protected] if you have any other questions or concerns. Thank you, Nikki

    W

    Willie Travis
    2

    My wife and I had such a positive experience at the Greenwood IMCU while financing a car that we decided to move our accounts over from a traditional bank. The Brownsburg location is within a mile of our home so she stopped by to open a checking account. She had such a poor experience that we decided to hold off on giving IMCU our business. My wife felt like the team member assigned to assist her was unhelpful, disinterested and even had her cell phone out on the desk, receiving text messages during their interaction. Really a bummer after how great we were treated at the Greenwood branch.

    G

    Grizzlytide
    5

    Awesome bank! I'm currently financing a car through this bank thanks to Moses at 2ezauto down the street and Betty at IMCU. she was so helpful and even offered me an opportunity to join the IMCU team one day! great experience and great rates. thinking about switching back to IMCU as my primary bank sometime soon.

    Response from the owner

    Thank you for the review! Congratulations on your new car! If you need more information about IMCU, send us an email at [email protected]. Please be sure to visit our website and our social media pages on Facebook and Twitter for upcoming promotions and events. Nikki

    R

    Robert Elias
    3

    Conveniently insulated by a auto attendant that keeps you on the phone for minutes before you can talk to a live person! Amazing .. Keeping it simple doesnt apply here!

    A

    Alex Quinlan
    2

    Only one ATM, most of their other locations have several. The one ATM is frequently out of service.

    Response from the owner

    Alex, we appreciate your review. Providing excellent member service is extremely important to us and we will be sure to address your concern with our management team. Please contact us at [email protected] with any other concerns. Thank you, Nikki

    D

    David Foster
    5

    Been banking there since 1985 and they seem pleasant and willing to help.

    m

    mang khup
    1

    Terrible! The old woman is the worst! She doesnt even know how to count money!

    m

    m.bawi lian thang
    1

    I wouldn't give any star if that's possible. The guy on member service sucks!!

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    FAQs

    • 1. How Can I Make Contact With Indiana Members Credit Union?

      In order to get in touch with them for loans, you can making a phone call by +1 317-788-4693, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can hit here, which will be more efficient.
    • 3. How Can I Apply for a Loan at Indiana Members Credit Union?

      The quickest way is to fill in an online application form. For your need of payday loans online, simply look at our website to find out more info.
    • 5. What Should I Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 2. How Can I Find Indiana Members Credit Union?

      Indiana Members Credit Union is located at 5047 Madison Ave, Indianapolis, IN 46227, United States. If you wan to visit them on the spot, you can make use of the map to find a way to get there.
    • 4. Is Indiana Members Credit Union an Agency? Or a Lender?

      Indiana Members Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can help you connect with 100+ lenders to get various loans like online installment loans, view this page to find out more.
    • 6. Can Indiana Members Credit Union Provide Title Loans Online?

      Sure. You can get online title loans if you click here.