Independent Financial N Central Expy, Mckinney

This lady at the drive through deposit (the best way to describe her is she sounds Irish but she looks German.).., She takes 30 minutes for a simple deposit. That’s unacceptable. She need to go to another position or be Terminated, because there is a line of 6 cars behind me. She gave me the wrong receipt. She also gave me another persons bank account number. I sent that back immediately.

The tellers at this McKinney location are the most unfriendly and rude to do business with and its been this way for a long time. Time move my business somewhere else. The tellers should be thankful they have a job really.

This is the worst bank ever in 3 months I have had my bank account emptied ( stolen ) and I have found out it is the banks falt. It takes them a month to return your money. They have no fraud prevention. Do not bank with this bank.

Very up set with this bank right now. Yesterday I made a deposit and it showed in my account yesterday. This morning I woke up and looked at my account and the deposit that I had made disappeared. Non of the customer service reps where able to help me. I have the slip they gave me yesterday. They said they can't fix it till Monday. I have bills coming out and they don't care. I am missing my money and I need it now......

Garnished bank acount and held in to funds for a month before sending to recepient.

Atm not working. Big inconvenience

Worst place to work no ethics!!