IH Mississippi Valley Credit Union 11th St, Dewitt
1703 11th St, DeWitt, IA 52741, United States
https://www.ihmvcu.org/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
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Reviews
l
Don't ever get a loan from this place, they have the worst customer service, I don't even think they deserve one star. Been to two branches trying to figure out the auto loan and can't even talk to a banker. Our money is green, but they ignore anyone who isn't white.trea
Louis, we sent a reply on the other review you left, but want to address it here too. We're sorry for the issues you've had regarding your loan and getting assistance. We'd like to investigate this further for you. If you care to share more details, please give us a call at 309.793.6200 or send us a secure chat at IHMVCU.org. Thank you.
M
Called to set up my loan payment and the lady I spoke with was the rudest customer service I have ever experienced. I was asking simple, valid, questions to understand everything and was talked to like I was an idiot and an inconvenience. I will be switching my loan to my main bank as soon as I can.
Madison, I am so sorry to hear that. We never want any of our members to feel this way. We appreciate you reaching out and will be sure to pass this along. Thanks!!
A
Misleading/Confusing auto loan closures: BEWARE: if you finance an auto loan through them, they don't actually do the financing, they use a 3rd party for that. The issue is, once the loan is closed and you are done paying it, that 3rd party loan will CONTINUE to take payments until you personally tell them to stop. I would think a reputable company would have enough common sense to 'call off the dogs' on their 3rd party financier, but it turns out that they would just end up putting all that money from the closed loan into a savings account with them instead. Long story short, the SECOND you close out a loan with them, make sure to delete ALL recurring transactions associated with it, or you will just end up with a savings account at IH that you didn't want or ask for.
Andrew, thank you for bringing this to our attention. We would love to have one of our team members reach out so we can discuss what happened and help improve this process in the future. Can you please give us a call or send us your phone number via chat at the link below? Thanks! https://chat.ihmvcu.org/SightMaxAgentInterface/PreChatSurvey.aspx?accountId=1&siteId=1&queueId=2
C
Absolute worst customer service i have ever witnessed. You could honestly waste 2 hours of your day on hold and listening to computers talk rather than 1 of them pick up a phone and help you out. And they have put me through a complete night mare with my loan.. I highly recommend any other place in the world than going through this place.. Had a lady that worked in the loan department swear at me after i was on hold for 45 mins.. This place is a joke, no other place can be worse than this one... The 1 star is to much for them..0 star
M
The staff has always been more than helpful and will do the best they can for you. They go above and beyond as much as possible. Keep up the great work.
J
I’ve always had excellent customer service here. Always have been treated professionally and courteously.
H
Everyone there is so nice and helpful. I can honestly say that I have never had a bad experience there.
M
The rudest service i have ever gotten. Bye bye ihm everything I have is coming your way dupaco.
D
I can't understand the negative feedback, In my experience pure professionalism, friendly, and right to the point service. and competitive rates.
T
Great, friendly customer service. Pleasant and always helpful!
Thanks for the awesome review Tiffany!
Personal loan Providers Nearby in Dewitt
- Personal Loans
- Payday Loans
FAQs
1. How to Get Hold of IH Mississippi Valley Credit Union?
You can contact them at +1 563-659-9900 or enter their official site and submit the request form.3. How to Apply for a Loan from IH Mississippi Valley Credit Union?
To get loans from IH Mississippi Valley Credit Union, you can submit the request form on their website or pay a visit to their office. You may have to go there with your car when getting auto title loans. Explore our site to get more information about online car title loans.5. How Should I Do When I Could Not Repay My Loan?
Defaulting on a loan will result in negative impact on your credit. Get Hold of your lender when you can not repay the loan.
2. Where Is IH Mississippi Valley Credit Union?
You will find the store at 1703 11th St, DeWitt, IA 52741, United States. Open a Maps app and get driving direction to IH Mississippi Valley Credit Union.4. Is IH Mississippi Valley Credit Union an Agency or a Lender?
IH Mississippi Valley Credit Union is a Credit union helping you out of financial emergency. Check our site to get personal loans with low interest rates for a variety of purpose.6. Does IH Mississippi Valley Credit Union Offer Loans for Bad Credit?
Yes. You still have chance to get loans with IH Mississippi Valley Credit Union even though your credit scores are poor. It is also available to get installment loans regardless of your credit ratings through our website. You can also learn more about installment loans through us!