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Ideal Credit Union Victor Hugo Blvd, Hugo

3.5
(10)Loan Agency
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14750 Victor Hugo Blvd N, Hugo, MN 55038, United States

+1 651-770-7000

http://www.idealcu.com/

  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday10AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
  • Saturday9AM–12PM
CLOSED
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    Personal Loans Near Me In Hugo of Minnesota(MN)

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    $1000
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    Reviews

    3.5/5.010 Reviews

    E

    Erica Bambenek
    2

    Drove 20 miles to get here to use the coin counting machine and was told I couldn’t use it anymore because apparently the bank gets charged for every time the machine gets used even though I am a member. When I went to cash it in to get five rolls of coins (which is their limit even though other branches don’t have a limit.) due to being a regular I was told they wouldn’t be giving me any more rolls of coins after this visit. The teller didn’t really explain why except telling me that there was a coin shortage. Offered for me to buy a box of coins but didn’t really explain how many were in a box.

    M

    Matt
    1

    Went in for shared branching and teller was disrespectful and had an attitude. Didn’t seem like she even wanted to help me. So I left and went to Wells Fargo.

    F

    Frosty Elf
    1

    Walked in the Hugo Branch, with a $20 Bill, all I wanted was 4 $5 bills. The teller first told me that she needed my ID to look up my account, I said I don't have account, but my wife & kids do. The teller said I can't help you. WOW.... GREAT SERVICE, It makes me never want to bank here ever,

    C

    Cassandra Cummings
    5

    I recently stopped in to work on getting an auto loan. I didn't have an account and had never requested a loan before. Jozsef was exceptional! He worked with me to create my account, apply for the loan & got me the loan SAME DAY, on a Friday at that! Great service.

    J

    Jim Spannbauer
    5

    We recently had a chance to work with Wendy Thayer at Ideal Credit Union on a new loan for my son. The whole process from start to finish was excellent and I highly recommend contacting Ideal for this and any banking service. Wendy specifically was great to work with, very polite and attentive. Our questions were always answered and we knew what to expect every step of the way. Kudos to Wendy and Ideal CU!

    N

    Natalie Traylor
    1

    DON’T EVER USE IDEAL. ABSOLUTE WORST BANKING EXPERIENCE I’VE EVER HAD. Customer service is a joke, you sit on hold forever because you cant reach a branch directly. NO ONE has a clue what they’re doing. Every month I send a check for my car payment and they don’t cash them for MONTHS at a time. I’ve confronted them about it and their actual response was that their mailbox is off-site and that they don’t check it for a few WEEKS at a time. My car payments have been deemed late and unpaid for 3 MONTHS!!!! I live out of state (8 hours away) for school, so when I was back in the Twin Cities for the holidays I sat down with a banker. The banker switched my payments to automatic payments to come out of the checking account at my real bank, assuring me that this problem will never happen again. She also promised me that she would go out to the mailbox THAT DAY to find my most recent check and void it since the automatic payments have started. No surprise, I was LIED to once again. They cashed the check and took the automatic payment leaving me with a HUGE negative balance and overdraft fee. Not to mention, that check was sent on 11/29/2019 and it took them OVER A MONTH TO CASH IT! I AM FUMING!! This place is an absolute JOKE!! My car has less than a year left of payments and I’m considering refinancing the loan to my actual bank just so I don’t have to deal with Ideal any longer. Save yourself the major headache and go somewhere else for your banking needs. I’d give it 0 stars if google would let me! 🤬🤬🤬🤬

    D

    Daniel Hobson
    5

    I love Ideal Credit Union I will never bank anywhere else! The staff was very helpful setting up my accounts. Rachael the branch manager was fantastic! She really helped with all my questions and took care of everything!

    Response from the owner

    Thank you, Daniel! We're happy to hear you a had a great experience at our Hugo branch and that the staff was so helpful. Thank you for being a valued member of Ideal Credit Union!

    M

    Michael Sanchez
    3

    They seemed to be chronically understaffed. Sort of in the same fashion as the Hugo post office is. For example, if you happen show up at the same time as as a few other customers, then plan on waiting because there's usually only one person available to help. Otherwise, their staff is both friendly and helpful while their products are on par with any other credit union.

    Response from the owner

    Hello Michael. We apologize for the inconvenience. Our branches are currently limited to drive-thru-only teller service and at times this may result in a longer wait. We value your feedback and will work to provide a speedier transaction during your next visit. We would also like to thank you for mentioning our friendly staff! Thank you for being a valued member of Ideal Credit Union.

    M

    Matthew Wahl
    1

    So I understand this is covid times. And everybody wants to use drive through. I knew when I arrived at 11:45 am on a Saturday that I may not get helped, especially when there was a long line of cars. But I sat in line for 40 mins finally get my turn at the window, you let me sit for five mins, then come on the screen and tell me that you wrote down all the cars and noon and are only helping those and are closed. While helping people that got in line after me, dont lie, and just say we closed and your done for the day. I knew that could happen. Just don't lie it's covid we get it.

    Response from the owner

    Hello Matthew. We are sorry to hear about your experience in the drive-thru on Saturday and apologize for any inconvenience. We appreciate your feedback and will look into the matter further to ensure a better experience during your next visit. Thank you.

    V

    Vince Klosner
    1

    I tried paying my loan I have with Connexus Credit Union, which I have paid there before. The lobby wasn't open so I had to do it through the drive thru. The clerk told me they couldn't find my account and pretty much told me to leave. I was going to open account there today. Not happening. Plenty of other credit unions.

    Response from the owner

    Hello Vince, We apologize for the inconvenience. Unfortunately, we have limited access to other Shared Branch credit unions and require a member number in order to locate accounts or process any transactions. We are happy to hear that we have served as a convenient location to make your payments and hope that you will visit us again. For more information about Shared Branch services and requirements please visit https://www.idealcu.com/manage-your-accounts/co-op-shared-branching Thank you, Ideal CU Member Services

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    FAQs

    • 1. How Can I Make Contact With Ideal Credit Union?

      In order to get related with them for loans, you can dial this phone number +1 651-770-7000, or you can direclty find yourself online loans. If you need any loans like online personal loans, you can hit here, which will be more convenient.
    • 3. How Can I Secure a Loan at Ideal Credit Union?

      The most convenient way is to use their website's online form. For your need of cash advance loans from the Internet, simply look at our website to discover more details.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to discuss with your lender at first and think of a solution for both parties.
    • 2. Where To Find Ideal Credit Union?

      Ideal Credit Union is located at 14750 Victor Hugo Blvd N, Hugo, MN 55038, United States. If you wan to visit them by yourself, you can check the map to find a way to get there.
    • 4. Is Ideal Credit Union an Agency? Or a Lender?

      Ideal Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending broker, can assist you in connecting with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look it up on this page to find out more.
    • 6. Can Ideal Credit Union Provide Title Loans?

      Sure. You can get title loans online by clicking here.