IBC Bank E Main St, Alice

This branch is ridiculous 😡 Yesterday I went to cash deposit my sons check.. The worker didn’t do the cash deposit right, so after complaining and three people later they said the issue was fixed.. NOPE it wasn’t.. Since they didn’t correctly cash deposit my check my son didn’t get to pay some of his bills like he needed to and has to now pay late fees… This isn’t the first this has happened it’s also happened to my husband several times 😡

This place should be called the Waiting Room. I swear im here for 30 min or more on the daily! The workers "act" like they are doing something. Mind you I come here every morning and they aren't doing anything productive. The branch manager has a head full of hot air. How does this wanna be barbie run this place?? Can we get a staff that actually knows what they are doing and can do their job in a timely manner?!?!

Always very courteous - and today Jan 13 2022 my wife commented that the tellers are always very helpful and I agree!

I've been sitting here for almost an hour waiting for an employee to report for work that can issue me a new debit card. The tellers say that they cant help me with this issue. This place is so unmanaged. Employees are standing around visiting with each other and here I am waiting for a competent staffer to issue me a new card. Where is the supervisor? Where is management? Dont know..

I don't bank here, but even then, the staff is super nice, this one girl is so badass and helpful, she makes me wanna bank here!