Hyundai of New Bern US, New Bern

I brought my Santa Fe in to have the air conditioner checked. I was 30 minutes early for my appointment and I was given every courtesy by the service manager. I knew in advance what the costs would be.

Jimmie sold me a 2019 Hyundai Elantra without making me feel pressured. He had an answer for all my questions, and was happy to pull a few different trim lines and colors for me to look at. If you're in the market for a new car, go to Hyundai and ask for Jimmie.

20+ years customer. Never disappointed. Chuck and James are outstanding at what they do. Won't have my Tucson serviced anywhere else!!

I bought my 2020 Sante Fe from Hyundai of New Bern last November and this was the first service of my car. Service manager Chuck was great and I will certainly keep bringing my Sante Fe here for future service.

Never felt that I was being taken seriously. Had to ask 5-6 times to get sent link for taking test drive. I was not corrected that it was $25, in multiple texts, not $40 like at other dealerships. Did not even attempt to negotiate, blown off with "unreasonable price". Would not recommend to anyone!

The staff is very cordial and eager to go to work for you. No pressure sales tactics and actively practicing all COVID-19 sanitation procedures.

Polite and helpful. Took great care of us and were very fair on our trade. Probably going back to buy another vehicle.

Very nice people. They are quick and always ready to answer any questions I may have. The gentleman that changed my oil even took the time to come and pet my dog :-)

Helped me get the car I wanted. I was coming from a 2014 Prius and wanted a vehicle more solid with features to make long commuting safer and more comfortable without losing out on MPGs. I wanted the 2016 Sonata Hybrid Limited after researching such great reviews, but came to find it was out of my budget. Paul worked with me tirelessly to pin down a good vehicle choice to balance what I wanted and what I needed within my budget. The 2015 Sonata Hybrid happened to be one car remaining on lot, but rated lower MPGs than its 2016 kin. The 2015 Sonata Limited (with Ultimate package) ended up cruising at around 38-40mpg...but WAY more car and everything I was looking for. I got to the signing table confident I found the car I needed, plus got a bunch of tech features I didn't expect to afford! Then the standard Hyundai warranties... Confidence in my commuting. Thanks again, Paul and team at Hyundai of New Bern.

Wonderful service! Enjoyed my experience here at Hyundai of New Bern. Thank you Dani Keyes 2020 Hyundai Sonata SEL Plus