Huntington Bank Royalton Rd, Columbia Station

Don't depend on the ATM, it's almost never functional. There is a young teller who is not friendly. I drive 20 minutes out of my way to go to a different branch. This is a shame used to be a great branch with Mindy & Sarah working here..now it's terrible.

Staff is very nice but never seems to help the incredibly long wait times and horrible hours which will soon be shortening. The area desperately needed a Huntington branch but it has been nothing but a disappointment since it opened. "I'm very sorry for your wait" is a sentence I hear on every visit. Give yourself a good half hour extra if you need to visit this branch.

I opened a business account there last January. In the busy holiday season I forgot to open my mail. When I did, I found that they had let my account go into $120 in arrears without ever contacting me, with another $50 being added every day. When I asked why they did not email or phone me about the problem, they replied, "Did you sign up for on-line banking?" Evidently, unless you are an on-line banker you do not qualify for what I consider ordinary consideration. Be wary! This bank will suck you dry without you ever knowing it, like a true vampire!

My husband has stopped at this branch two weeks in a row to cash his check and was told he had to deposit entire check . It is on his way home from work . He drives truck so there is not always time to get to other branches before you close . We deposit money weekly and monthly , there is no reason this should happen . Very dissappointed in your service staff . Sad that the color of his skin has to be issue . Gentleman came in at same time different race and cashed entire check on a new account . My husband went last week and this week to different branch and got cash . All branches should be same !!! So livid !!!!

Was good when it was First Merit. Since the change this place is a joke. There is a Fifth Third next door. I will be moving my accounts. Would rate a zero if I could.

Jenna took care of some banking business I had very quickly and saved me a bunch of time. Thanks.

I have multiple accounts there and the staff is always friendly!