Huntington Bank S Lincoln Ave, Salem

I Have had multiple accounts with this branch for 20 years including checking, 401k, and savings. Anything outside of "normal" banking is always a major letdown or complete debacle. This most recent failure was poor information given on a home refinance. They had already ran my credit, had all my info, and stated I qualified for a better interest rate if I paid off the remaining $7000 on an existing car loan. So I spend 7k paying off a new car loan....and then the mortgage employee tells me "whoops....looks like that was a glitch...paying off the car didn't help" so I paid off 7k car loan for nothing, and ended up refinancing with a more competent lender, with a vastly better refinance rate. My 401k transfer was also a mess, and I'm still charged service fees to this day on a yearly basis. Advise looking elsewhere.

Slow. Unfriendly. Inept. This branch has always had poor service but today they took their hostility and ineptitude to new heights by refusing to cash a check despite me providing my driver's liscence and having banked there many times. The only reason the teller gave for refusing to cash my check was that I appeared "unfamiliar". I was wearing somewhat dirty work clothes and must have appeared too blue collar to be worth their time. Unfriendly, inept and now hostile toward working class people. Avoid this branch and their staff of judgemental old women

The staff is very friendly and helpful. The drive through is usually efficient and prompt. The building is kept very clean and presentable. They recently had the parking lot repaved. They're very helpful with finding your options for loans and other financial services. Nice bank. Only complaint it sometimes hard to get in and out of lot because of the corner location.

Very courteous and quick 318 on a Friday not super busy either way it seems like they move people in and out pretty quick

Lady in the drive thru was very slow and refused to cash the check because it was “unfamiliar” even though there’s never been any trouble at another bank. Asked for cash back and didn’t specify when she said she’d have to cash the check that we wouldn’t get the rest of the cash back and was rude when we asked questions. I would recommend elsewhere.

Hands down, this is the slowest branch I've ever been to and it's gotten worse with Covid. Multiple times I've sat in the drive thru for very extended amounts of time. One of those was nearly an hour.

Each time I have been in here it seems like the wait is forever. I don't understand why it takes so long. Anymore it seems like all banks are the same. Maybe just more paperwork and more hassle. Remember when there was no computers and life was so more simple. Banks closed Wensday, Saturday, Sunday and holidays. I believe if you smile and be sweet mb that would make their day.

This bank is typical of big bank business. They aren't very helpful to their clients. Especially if your request is not benefiting their company. I often go there to get change for my restaurant and if they have to go into the vault for more cash, it is usually met with a grumble

Horrible experience ! Waited 20 min. 1 lady working 4 lanes. Got so hot I had to step out of the truck.

Had a problem with my account and they handled it quickly for me and did a great job and were very nice.