Huntington Bank N High St, Columbus

Kind and helpful staff. It’s definitely a more trafficked location than other branches and banks that are located in more suburban locations or stand along buildings. Only negative comment is that the staff does seem to change frequently at this location but the level of help and positive attitude never seems to change. Go elsewhere if you are offended by a 3 minute wait to speak with someone, this is a small office in a dense neighborhood. The convenience of location and friendly staff FAR outweighs the possibility of a short wait.

Terrible customer service! 5 teller stations with 3 open. 2 tellers help other customers while I stood in line 10 minutes before the teller that was open ask me to come up. I also was not greeted by staff; my first and last time visiting this branch.

I have been going to this bank for the past 5 years never had an experience like today...banker name Mark told me I didn’t have an account with them and doesn’t see anything on his computer, while I have my account pulled up on my phone...he was not interested in taking steps like calling they’re 1800 number or whatsoever to the point where I just said forget it and walked out. Bad experience

While like others Ive had some issues w HUNTINGTON BANK, over all I am good where I am after 7+ yrs with them. Yes, there are some fees that come up and you question them but thats part of the economy. Its your money, if youre arent happy w services at least talk to them b4 closing your account or posting about it on social media or Google reviews. I found just by walking in and talking to reps things get resoved quickly and to my satisfaction everytime. Their support for the community in Columbus, Ohio is AMAZING.

Pleasant tellers do their best, but sometimes lines can't be helped. They really went out of their way to help update my account. My favorite local branch.

The clerk we met with was very friendly and professional, and did not push any services. Bank was fairly comfortable.

Worst customer service I’ve ever experienced. None of the 3 people I got transferred to during my 30 minute wait wanted to help with anything. Will not recommend or do business here ever again. Beware!!!

No business line, standing in line with 6 others - no acknowledgement of us waiting. No additional tellers coming to help. Horrible

This branch is a joke walk in to send a wire at 1:30 pm and there’s no one to send out a wire what kind of bank is this.

Managers constantly changing, poor follow through, also problems with Huntington website.