Huntington Bank W Alameda Ave, Lakewood

I didn’t want a Huntington bank account anyway but they took over my TCF Bank. Very fast takeover. The Huntington website and mobile app work poorly. Lots of voice-only verification which sucks as I am hard of hearing. Couldn’t transfer money between my own accounts today. “Error” message of a vague and unclear origin. The physical location is physically gross looking. I guess corporate couldn’t afford new carpet or even a Rug Doctor rental. It smelled like hot dogs. And only one banker and two cashiers today, so about a thirty minute wait to get through the line. Need something complicated, like to close your unwanted account? Better schedule an appointment since they are so short-staffed! Fortunately a banker took a late lunch to get my account closed today. Banker with long dark hair and awesome boots, you deserve five-stars unlike your place of business!

I don't like banks... this place is changing my mind. Everyone is so nice. Everything is so efficient. This is my first positive banking experience. Their overdraft protection is no joke.

Can never get through to a person most impossible Bank to call for something tiny want to close my account at this point I think it's the worst thing I've ever been with I was with TCF for 15 years. I waited on hold for 30 minutes to reset my password and the chick couldn't even do it right after I've already gone in to try and reset my password and I spent many hours online trying to reset my password to do online banking most ridiculous thing I've ever seen in my entire life

So far so good, the switch from TCF Bank to Huntington Bank has been a smooth transition for me. The new bank also offers way more benefits such as early pay and the phone app is way better too. Bank tellers are as friendly as ever and they have multiple drive thru lanes and one ATM

Very misleading communications. Came here to open an account. They initially told me it will take 10 mins and now they told me it will be around an hour. Spent driving to two branches for nothing.

Average wait time in drive though 20-30 minutes.