Huntington Bank Wales Ave, Massillon

Absolutely inept people work at this location. They are LAZY- and are just plain ignorant. They are not capable of looking up an account and just making payment on with all the detail on the check but the account number. Nobody was inquiring of anything about the account etc. Honestly, I think I might own shoes that are smarter than. There is a reason why I don't bank there personally and WONT.

My sister went to this bank to ask about an upsetting issue with her account regarding me as well. They laughed at her, told her there was nothing they could do, and basically figure it out herself. I understand that there might not have been anything they could do to help, but to be rude and disrespectful to her is disgusting. Very fake people. Absolutely save your time coming here or Huntington in general.

ATM took my deposit for $356. This is all the money we have and the only thing the branch can do is tell me to wait untill a dispute claim is complete. This is something that is their error not mine. Why am I paying for something that is not my fault? As soon as this claim is complete I will close my account and never recommend anyone to bank with Huntington again.

Always have the best experience here . Everyone is so very helpful and knowledgeable! They have the best staff hands down !!! Highly recommend ! And I can say that any branch we’ve ever visited always top notch service !

ONE drive thru line working/accepting people with the SLOWEST clerk working it????

Their atm is out of service every single time I try to use it at this location