Huntington Bank US, Petoskey

This review is not a reflection of the branch, but of Huntington as a whole. This branch is GREAT, I love the staff and they've always done the best they can to help me. I was a TCF bank member and was forced to switch to Huntington. It's been an absolute mess. My TCF card suddenly stopped working one day, and my Huntington card was still in the mail, so I couldn't pay my bills online or make any card purchases. The Huntington mobile app is completely useless and clunky, with way less usability and features than the TCF mobile app was. They failed to send out notices about which TCF branches would be closing, and failed to leave notices for which TCF banks would be immediately shut down for remodeling. And I've never heard more from a bank the words "there's nothing we can do to fix this." I'm switching to 4front next week and not looking back. That being said, this branch was great, and I feel bad for their employees that they have to deal with so many angry TCF customers.

We have been with Huntington for over 20yars, girls are very helpful, friendly, had many services with them and still do. Never missed a beat!

Huntington as a whole has messed everything up since switching to TCF. My account has glitches and has been messed up ever since. If you don't already bank with Huntington don't start now because TCF has turned Huntington into a joke. Its sad I've banked with Huntington since I opened my very first account at 18.

Love this banks easy,friendly,and clean place to bank. The mobile app is easy to use for people not us to computer or mobile app!