Huntington Bank W Columbus St, Kenton

I would have given this bank no stars or less if I could. Will definitely be switching to a real bank; Chase Bank. Summarized, Huntington bank put a payroll check on hold. Hold was to last for 5 days. It is over a week, almost a week and a half and we are still being told that we can not access the entire account 😡 not to buy groceries, to pay bills etc... Nothing. We are livid. On top of the fact, we were poorly treated by their staff. No one seems to know what's going on or what we are to do to resolve this problem, THEY created. Please please please do NOT trust them with your money. They run business like they're operating out of a garage.

Customer Service is Meh... Called both 1-800 (corporate number) and they couldn't resolve an issue that Huntington created. Called the branch and they were even less help... Banked with them for years, but just lost me due to not really caring about their customers, at the end of conversation I was told "Sorry, I cant help you".... Not what a customer for years wants to be told (due to a very random issue Huntington created)- moving to Chase soon...

I thought the branch on Cleveland Ave was the worst. This branch in kenton has em beat. Tellers see a long line and wont even lookin up or even try to help

Huntington helped us get our home loan. They went above and beyond!! Thank you very much!!