Houston Metropolitan Federal Credit Union E Tidwell Rd, Houston

This Credit Union is not a Good credit union when it comes to honesty and integrity. Beware of this place and find a Credit Union that is loyal and honest to their clients especially when a pandemic arise.

HIGHLY, HIGHLY, RECOMMEND! A1 BANK WITH A1 CUSTOMER SERVICES! HANDSDOWN!! “Had heard about this bank and when I went in from the time I walked in I was immediately greeted with smiling faces. Miss “Ana” warm welcome was super professional along with Customer Member Services! From Miss “Cynthia” whom was extremely detailed oriented in making sure all questions were answers to Miss “Renee” with the Superstar Smile and Professionalism above and beyond. BUT IT WAS “MISS TIMBERLY MALONE WHOS WORK ETHICS WERE IMPECCABLE & MY HERO! MISS MALONE’S LEADERSHIP STYLE OF MANAGEMENT IS WHY THIS BANK’S CUSTOMER SERVICES IS A1”! KUDOS!!!

Just started a new job a couple months ago. I asked a few coworkers if they bank with a credit union and this place was recommended but after checking reviews now I'm what should I do?

This is the worst credit union , I went 62 miles from my home even they said open I went there to the branch office still they closed 10:15 am , there phone service is useless this is not Acceptable customer service

I'm going back to the credit Union because they always had Help me in the In the past them Like they have a whole lot of other people in the Pass A very nice and understanding who have a the CEO years over the credit Union I thank you will help enough the city of euston public work you give some of us opportunities even when I Credit Bed I will be there today the open my account 073396 Employee number Thank you all

I was on the phone with these people for more than 15 minutes and I finally got in the que at number 4 I was informed that the mailbox was full and couldn’t accept any messages. Whenever I try to call, I can never reach anyone by phone. I don’t have time to take off work to handle something that can be solved over the got d*mn phone. Ridiculous.

Poor service, lost payments. I will only call to make payments and half the time they are rude and have an attitude. The other time I get sent to full voicemail boxes and then hung up on.

I WAS RECENTLY APPROVED FOR A CAR LOAN AND WENT TO ENTERPRISE CAR SALES GOT THE CAR WITH FULL COVERAGE INSURANCE DROVE OFF THE LOT ON 4-29-20 AND BEEN IN THE CAR SINCE. GOT A CALL TO BRING THE CAR BACK TO THE DEALERSHIP BECAUSE THE BANK ALL OF A SUDDEN DECLINED MY LOAN AFTER THEY APPROVED IT AND I PICKED UP THE PAPERWORK TO TAKE TO THE DEALERSHIP. I'M SO ANGRY I FELT SCREWED OVER AND THEY DIDN'T TRY TO RESOLVE THE MATTER JUST TOLD ME TO APPLY FOR A LOAN WITH ENTERPRISE AND BASICALLY THREW ME UNDER THE BUS.

Great bank . I have been a member for 3 years and they have been great . Great customer service.

I call it the ghetto bank.