Hoosier Hills Credit Union Lincoln Ave, Bedford

Always on top of their game. We refinanced a loan and had no problems. The loan officer, Diana was very friendly and knowledgeable. Thank you so much Diana Armstrong

This place is a joke. I wouldn't recommend them to my worst enemy. There are a lot better options for other banks or financial services. If I had known how poor they're customer service was or how much trouble I would have had it of them, I never would have opened ANY accounts with them.

I go to pay for my food on a Saturday and card is declined. Plenty of money in the account. They froze my card. Reason? I have no clue, since they didn't give me the courtesy to call me first, send an email or a push notification in this age of technology. No excuses why you don't contact someone BEFORE locking their card. I called number on back of the card. Of course I can't talk to anyone because it's Saturday. So you got time to lock cards on a Saturday but no time to notify a customer. That's not good service. I'll be looking for another bank.

Today's experience can be added to the numerous great interactions I've had with HHCU! I made it in during a less busy time, around 2 pm, and Sheila was immediately available to help. With her help, I was able to open a new account, apply for an HHCU credit card, and even refinance my auto loan a whole 10% lower than what I was paying before! Sheila was incredibly helpful and nice through the whole process. Thank you, HHCU, for the help along my financial journey. I highly recommend this establishment for new customers, and look forward to coming back in the next phase of life.

Been with this bank for over four years and had too many issues to count. Rude customer service. CONSTANT issues with fraud charges and not returning the funds. Poor Security as well - I received several email notices over the years that their information had been hacked and patrons needed to pay close attention to their account activity the next fews days until the issue was resolved. Very Poor Credit Union.

This is where I bank and I will not switch they have impeccable service and I have not had problem one with them

I have had this account for a few months and still cannot access my estatements. It may be time to go elsewhere.

Very unorganized loan department. Will not return your calls regarding questions. Typical small town credit union. I will be withdrawing my checking and moving elsewhere.

Been with them for over ten years, and now going to pull my bank accounts from this organization. Staff used to be friendly, but customer service has absoulty dissolved. Had a teller angry I was depositing a check 15 mins before closing. When asked to talk to the BM, was told she does not see customers after a certain time. Just called phone line, and the woman was rude and unhelpful, because I should have known already. With drawing my money, and going over to another bank.

Is an awesome bank and everyone is very polite