Honor Credit Union - Decatur N Phelps St, Decatur

Honor Credit Union is the best! They took me through the process of buying a home with patience and knowledge. They totally understood that I had not purchased a home for almost 25 years and made the process seamless and easy. Thanks Honor!

Seriously! Wth is going on with customer service? The check is from this bank but they want to make you Jump hoop after hoop to get your money from them. Very inconvenient and slow. It's like they know when you're in a hurry and take the longest.. really not Satisfied with the service here. The check was from my mom in law whom has an account here. But they asked for my driver's license. Then they wanted me to provide my social security number and then and only then they considered cashing their own check...seriously....very upsetting for my inner karen...lol. No but seriously, I will just go pay an atm fee to avoid dealing with the poor service at this place.

While checking into our hotel in Chicago, my credit card and debit card were both declined and Jami Swihart and her colleague were eager to help into the late evening. We were then notified it was a system-wide computer glitch at the hotel. I am so thankful for Jami and her staff, at Honor Credit Union in Decatur, for making sure our account was secure.

Never use a bank, always bank with a local Credit Union. Fast friendly service here.

I am so very thankful for Honor Credit Union. One of my favorite Honor employees, Jami, reached out to me personally about considering refinancing our mortgage through Honor. We were able to consolidate debt, refinance our mortgage at a lower monthly payment, shorter term and lower interest rate. It doesn’t get much better then that! Thank you for all you do!

Jami is so kind and sweet. She tolerates a lot difficult situations, and this makes her exceptional. I have personally witnessed customers try their best to rock her boat, but she is amazing and professional.

I need to give a shout out to Sarah in cards and Jami Swihart. A group of friends(all Honor members) and I were having issues with checking into our hotel out of town. We were told there was a problem with the credit card. We assumed a hold was placed on the card due to being used throughout the day and being out of the area. Jamie and Sarah willingly helped us after hours to try snd resolve the issue. In the end, it was an issue with the hotels devices. These ladies went above and beyond to help their members! I cannot stress the amount of appreciation I have for these two! Thank you Jami, Sarah and Decatur Honors Credit Union!!!

I just went into Decatur Honor Credit Union. They are so NICE in there.I went in to open a new account and update one. They were patient with me asking questions and explained everything to me. Decatur Honor Credit Union, is the only one to go too!! Thank you, ladies so much. This after having a bad experience at another location.

Where do I start? The staff at Decatur Honor is absolutely amazing! They are the highlight of my week. I have complete confidence in my money being handeled and have developed relationships with each of them! Thank you ladies for always going above beyond Decatur is lucky to have you in our community!

The ladies at Decatur go above and beyond for their members. Jami was willing to work fast and handle a situation promptly and professionally! It’s a great feeling to have a Credit Union work so hard to accommodate their members! Decatur Rocks!