Homefield Credit Union Worcester St, North Grafton

Member since 1996. I had my daughter endorse a check to me and I couldn’t deposit it because she isn’t a member. The check was a college refund from a check that I originally wrote. I’ve deposited enforced out of state personal checks in the past with no issues. When you deposit a check, they wait for it to clear before you can withdraw against it anyways. There shouldn’t have been a problem. Customer service for a 26 year member was horrible.

We refinanced our mortgage through Homefield Credit Union. The process was straight-forward. Elaine and Doug were great to work with. They communicated well and made sure any issues were resolved so we could close on time. I found their rates to be better than others around! I’m very glad we moved to them!

If you are a local business looking for a loan, I can tell you that Homefield Credit Union is by far the best. As a restaurant owner, I understand that there is a higher risk getting a loan. Over two years ago I walked in their office, prepared with the documentation and financials required, to apply for a loan so I could open my cafe and Homefield made the entire process seem painless. Even after, they continuously check in to ask if they can do anything to help my business! Working with a credit union is very important to me and they exceeded all my expectations! Thank you for your focus on our community and treating me as an individual in business!!

At One Time They Were Than Awesome Credit Union! Many Of Their Employees Lived And Worked In The Community! As They Retired! The Change Started Taking Place Slowly! Started Becoming More Like A Bank Institution! Relationships And Friendships Became Last Important! It's Relationships With Business That's Makes Businesses Successful! Please Read Your Pamphlet! Their Are Changes To Your Services With Banking Fees!

Whatever happened to the good old days of feeling like a valued customer back when I used to bank at Grafton credit union. Charlie B the owner would be mortified and disgusted to see what has happened to all his hard work developing a wonderful professional environment! The new homefield credit union is rampant with incompetence and NOT people or community oriented! One star is generous.

Good 'ol Grafton Suburban Credit Union has lost its way. Staff is largely incompetent (Ken W.) and leadership is absent. After 50 years of being a LOYAL customer, I've moved on to Digital Federal Credit Union. Best move I've made in a long time! BTW, Homefield's loans and interest rates are easily beaten by a long shot...good riddance. The last straw for me was when Lanzillo called me to ask if I would send flowers to one of the customer service representatives I upset.

I was going to open an account here today. But, I felt as if I was being pushed away when I wanted to cash a check that drawn on this bank. Now I read the reviews and can't believe how horrible they were. My decision is now made. Sorry to say, but there are plenty of other banks to choose from.

I have always had great service with Homefield CU. I have been with them for many years and they are far superior to both TD Bank and Bank of America. I have accounts at all 3, but do loans through Homefield only. Not a lot of red tape, and you get to speak with actual people!!!

My family and I have been with them for a dozen years and have had nothing but great experience with the Homefield team. Both of our children have accounts there and the staff at Homefield has always been patient and encouraging when they come in to make deposits to their accounts. Christian is especially helpful and fantastic to deal with!

Always fast and thorough service, I've been banking here since I moved to Grafton over 20 years ago. Between the friendly tellers, extremely helpful management, and vast array of products/services, I'll be banking here until I physically can't anymore!