Highlands Residential Mortgage Glenbrook Way, Hendersonville

First class from start to finish! Leslie, Donna, and Ron were always accessible, extremely patient, and willing to walk us through every step of the process on the road to closing. It didn't matter that we never met in person or shook hands. Every phone or email conversation felt as though we were long-time clients. Having that level of comfort was so important to us and it was delivered in spades. Also, we LOVED the app! This was such a helpful tool in letting us know exactly where we were at, what was needed and where we were headed. Whatever your mortgage needs may be, success is guaranteed when choosing Highlands!

Very Professional Staff, they always made sure me and my family picked something we really wanted. Very nice friendly staff that will definitely get you in a beautiful home you want. 10/10

Dedication and determination are two words that easily come to mind. This was probably the best mortgage company that my wife and I have ever worked with. Melissa took charge of a challenging transaction and took us home! Our own agent was very impressed. We could not recommend them more.

Melissa is a pro and guided us through the process of relocating to Nashville and it was flawless. She knows her job, and makes you feel like you're her only customer! Returns calls/emails promptly and extremely knowledgeable about the process. Highly recommended!

Melissa was super helpful and able to turn around an approval quickly and fast track our loan. This was a loan that a previous lender dropped the ball on at the last minute, and Melissa came in and was able to take care of everything and get us to closing quickly. Would highly recommend, and I will be using her again.

This was our first experience buying a home. Leslie and her team were beyond fantastic. They were very professional and easy to work with. The communication was top notch!!! They made our home buying experience smooth and stress free! I would highly recommend them with confidence to family and friends!

Randall worked with us to refinance our home and our experience couldn't have been better. He helped us initially when we purchased and came through once again with quick communication and made it easy for our busy lives.

Preston is Superman of the mortgage business. He was extremely communicative and very helpful. My client was the buyer who got the contract because we offered to close quickly. Preston made that happen. We were Clear to Close in 11 days!!! THANK YOU PRESTON! Because of you may client got his dream home. Cheers, Connie Williams EXIT Realty East Nashville

I have a great experience with this company. I worked with Randall. Randall is so knowledgeable. Besides his professional experience he is very patient as well and always he was there to guide me and help me to make the path smooth. He is so responsive and he was always available, anytime. In one word: He is AWESOME!

April Barnes and her entire team were incredible. I was an out of state buyer but it felt like I was sitting next to them during the process. She was available whenever I needed - and calmed a few panic moments. She made herself available after hours and on a holiday - just to make sure I got the right information before submitting an offer. The rate was great and timing was amazing. I have worked with several companies in the past but never had a positive experience like this previously. I highly recommend her for both her extreme professional knowledge of the industry but also the personal touch she gives each client.