Heritage Bank 58th Ave W, Lynnwood

Worked with Paul Crawford the VP Community Banking Manager. His knowledge and patience to help find the best solution for you combined with his excellent follow up is very impressive. Give them a chance before you find your normal big bank and get average customer service.

Today I tried making a deposit through the window. Was told that the manager was coming out to my car to talk to me. She walks out with my deposit in open air which was a large amount of cash completely uncovered for everyone and anyone to see. She tells me that since I own/work for a legal marijuana company that she can't make the deposit. I havent used this account for anything other than my personal usage. I explained to her that I wasn't using the account as a business account but as a personal account and she said she didn't care. The federal government has given all banks the okay to work with all legal, state licensed marijuana businesses at this point. If the bank chooses not to work with marijuana businesses, fine thats on them, but once again this wasn't a business account and it wasn't being used as a business account so she should have definitely been able to take my deposit. And to walk out w my large amount of cash in her hands completely open for everyone to see was careless and rude. I decided to take a different route home incase of any follows.

Made me take of mask in crowded bank