Helmsman Home Mortgage, Inc. E Mitchell St, Petoskey

My fiancé and I have been working with Nicole at Helmsman Mortgage to purchase our first home and the experience has been beyond wonderful. I always felt informed and updated the entire process. Any questions or concerns I had were welcomed at any time. Her knowledge and expertise was so insightful for helping us make important decisions. We are so fortunate to have had such a good experience during the stressful process of buying a home. I highly recommend working with Nicole, I really can't thank her enough.

Nicole was so great to work with. Very organized and detailed. She was available to answer all our questions and concerns. We will certainly work with Nicole and Helmsman Home Mortgage again. Definitely the best experience we've had with a lender.

Worked with Nicole at Helmsman Home Mortgage on a time sensitive purchase. She was excellent in her preparation of all the necessary documents, anticipating possible bumps in the road and went above and beyond to deliver the loan for a timely closing. Nicole is creative, a great communicator, and helped facilitate resolution to challenges in a timely manner and followed up in everyway necessary. She can light a fire when needed and make it happen. Would absolutely use her and Helmsman again.

Nicole was wonderful to work with for our refinance. All the people that were involved in our process made sure to let us know how well she covered her bases, how kind she was, and how knowledgeable she was on all things real estate!! She guided us through a very difficult process and made it feel like a breeze on our end even though I know it was a lot of hard work on her end.

We worked with Nicole and couldn’t have had a better experience. She was on top of every detail and was consistently communicating with us to keep us up to date with the process. Too bad 5 stars is the limit here, because she deserves more!

Nicole was AWESOME! She had more answers than I had questions. Very informative at every step of our buying process. Worked diligently behind the scenes with our realtor. I could not ask for better. I absolutely recommend.

Coming into purchasing my first home was nerve wracking to say the least! Nicole from Helmsman made the process unbelievably easy! Countless hours on the phone ended with me having full confidence in the entire process. I spoke with multiple brokers and lenders. Not a single one compared to the customer service that Nicole was able to provide!

Nicole went above and beyond! Her professionalism and guidance were indispensable during the process to purchase a second home. No matter how complicated your situation, she will get it done!

Nicole is the absolute best in the business! My Fiancé and I were so thankful to have her help in refinancing our newly renovated home. She was an incredible wealth of knowledge every step of the way, and her excellent communication skills and professionalism just made things so easy! We could tell she went the extra mile to make sure we were making a smart financial decision. 10/10 will recommend to anyone purchasing their first home or looking to refinance their current home!

Nicole handled our mortgage process so smoothly and wonderfully! It was our 2nd with her. She is an expert at what she does with absolute professionalism. Nicole was in constant contact with us for each step of the way, either with text, phone calls, email or secure file sharing. We will go to her for all of our mortgage needs and recommend her to anyone needing a new purchase or refi mortgage anywhere in Michigan. Our start to close time was just a few weeks too! Awesome.