Heckman Mortgage Group W Linebaugh Ave, Tampa

Had a great experience at the time I purchased my first house. One year later, I find that my escrow payment was extremely underestimated. Success Mortgage, who the Heckman Group works with, had estimated my property tax to be almost $3,000 less, resulting in an end of the year escrow shortage that I now have to pay up front to my new mortgage company (who Success sold it to). I sent an email explaining my situation to the Heckman Group 3 days ago and have not received a response. I am very disappointed.

Summary: First time home buyer that had an incredible experience with The Heckman Group. Highly recommend working with them and will work with them for every home I purchase in the future. I was a first time home buyer that had heard from friends that the home loan process was a nightmare. I initially thought I wanted to go with the bank that I deal with for my personal finances, but I was referred to The Heckman Group via my realtor. He was raving about their amazing communication and ability to expedite the process with complete guidance along the way. I contacted them via their website and within a phone call or two, I had a pre-approval letter in hand for a reasonable home loan. Once the seller of my new house accepted my offer, The Heckman Group took charge. Kristina, Joe, and Lynne walked me through every step of the process and made sure to tell me exactly what documents I needed to provide at what time. They were incredibly willing to answer the thousand questions that I had and were so patient with me. They were up-front with every cost that was going to be charged at closing and they were able to save me thousands when it came to the final closing cost total. I truly could not have asked for a better process or a better team. I have referred my brother and sister-in-law over to them because of the great job they did for my mortgage. Thank you for helping me get into a great home!

I've used Brian Heckman and his team twice now with the same result. Excellent service and personal care in each of my loans. Their communication and process was stress-free and a pleasure to do business with. They kept us in the loop with each step in the process. I would definitely refer and do business with them in the future!

I think it was only about 3 weeks from the time I first spoke to Brian until we closed on our new home. We had started a loan with USAA, and we were surprised and disappointed when it didn't work out. We found out about the Heckman Group and I gave them a call. Every step of the way Brian and his team were there answering our questions, including questions we didn't know we had. We worked primarily with Chuck throughout the whole process. Chuck was extremely helpful and he worked aggressively to get our loan closed as soon as possible. Chuck and I had about 100 phone calls and e-mails back and forth over a few weeks, so I was never in the dark or wondering what step the process was at. Kristina was also very helpful as well, getting documents from us on the back half of the process and helping us when we had documentation questions. We give our highest recommendation for working with the Heckman Group!

We ended up buying a new construction house which tied us through incentives to the builder's lender. Otherwise we were going with Heckman all the way. They helped us through pre-approval and through many questions and what-ifs. The home buying process is stressful and confusing and frustrating but Lynne and Brian were both very accessible and willing to answer my every question. After going through the closing process with a large, impersonal, lender I better understand just how valuable the customer service I received from the Heckman Group was. Stop here, no need to look further.

10/10 from start to finish - Kristina, Carena & the rest of the team did an amazing job. This was the first time I purchased a home, which is a significant life event that usually causes lots of stress, but I never had any headaches or worries while dealing with this incredible mortgage group. They answered every question or tackled any concern of mine immediately and we closed in 30 days on my first house. The immaculate reviews are everywhere for a reason - don't pass up on one of the best lenders in all of Florida - they will go the extra mile and do what it takes to get the job done, including giving you the best realtor that you probably wouldn't find on your own (Gary Ricco). Experts in every field. As long as they are in business, they will have MY business.

Carena and Kristina were absolutely amazing! I knew nothing about mortgages going into this and they did a great job explaining everything to me and keeping me fully informed about every step. Very responsive and very professional too. Can’t thank them enough in making a typically stressful experience and making it painless.

I can't even begin to say how amazing The Heckman Team is! As a first time home buyer, I always thought buying a home would be the hardest thing we ever did. Boy was I wrong! The Heckman Team has made the process so easy and they were there with us every step of the way. Any questions we've had have been answered within minutes, without ever feeling like a nuisance. And we literally closed in less than a month! I am so impressed with Kristina, Lynne, Brian and the rest of the team. They are so efficient, organized, friendly and on top of the game. Thank you all for such a wonderful experience. I have and will continue to recommend you to everyone. If we ever buy another home (hope not lol) you will be the first and only ones we call. Thank you, thank you, thank you!

The Heckman Mortgage Group are the best! Everyone is so nice and polite. They guide you through the whole process and explain everything. I couldn’t have done it without them and I can’t thank them enough!

The Heckman Group is like no other! Their communication and professionalism is superior to all others. They are the one to go to for a perfect closing! Kristina was wonderful to work with, her knowledge and assistance was priceless!