Heartland Credit Union S Robert Trl, Inver Grove Heights
5500 S Robert Trail, Inver Grove Heights, MN 55077, United States
https://www.heartlandcu.com/
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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- Check Into Cash
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- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- Home Loans
- Auto Loans
- Boat Loans
- Motorcycle Loans
- Commercial Business Loans
- Credit Cards
- Free Checking
- Saving Accounts
- Free Balance Transfers
- Mobile Banking
- IRA Accounts
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Reviews
K
I hate to even leave this review. This is the bank I’ve gone to since I was 5. This is the bank all my family goes to, has loans at, and has supported for years. Their representatives used to treat everyone with the utmost respect and work with you. However within the last couple years, it has gone incredibly downhill. If you’d like a bank that tries to get every penny out of you they can, does not work with you, who’s representatives and system is outdated and charges random regular $30 overdraft fees for their system not being up to date and the app being delayed, then go for it. Personally, I like a credit union that is kind and understanding, filled with knowledgeable humans who understand we are human too. Edit to add: it would be possible to monitor transactions if the app and their system worked effectively each time. Even after transferring money from one account to another, there can be a delay in the system which automatically charges $30. Regardless of money in the account or not. They will also still charge a $30 fee if money was taken out or not. It is not possible to avoid the fee, even with transferring money, because of the outdated system. Obviously I transferred money, and it will still pull $30 the next day. Just not a great system. Things happen, and we will move to a different bank who values their customers’ time and money and are just kind people. Final edit after speaking with customer service: I came in person to correct the situation, and they still didn’t put the money in the right account. Even though I specifically wrote the account number, they put it in the wrong one. Sure to cause another $30 fee. Their overdraft protection is not synced to the app. I spoke with Kathy in north branch randomly because that’s who answered when I called after my in person visit, and she was the kindest person I’ve spoken with and said it was not my fault. She reversed the fee and was understanding of humans simply being human and that technology is not always accurate or fair. Absolutely would be a great person to train your other representatives. You catch more flies with honey, and more Minnesotans being nice.
Thank you for the feedback Kelsey. We understand that from time-to-time members can lose track of their account balances and that's when our overdraft program kicks in and a fee can be accessed. The best way to avoid this fee is to monitor your account balances through our online banking or mobile banking. You can also set alerts through online banking to let you know when your account is falling below a specific dollar amount - ensuring you always know how much is in your account and can plan for your purchases.
R
Heartland Credit Union is a great place to bank... no frivolous fees like those big banks. The most kind and courteous people. Each time I call for help, they are there for me. I love their reporting system attached to the transactions... So slick and make tax prep so easy. I will DEFINITELY refer to anyone.
Thank you for the rating, review and kind words!
A
Heartland Credit Union in Inver Grove Heights tops them all! Not only are they a great financial institution, but they also do many things to support the community. One such example is offering their location for my weekly networking meetings with my Marketing Group, Heartland Referrals. The employees treat us like family! I would definitely recommend Heartland Credit Union for all your banking needs.
Thank you Anthony for your review and rating. We're so pleased to provide a space for the networking group to meet.
L
The excellent customer service that accompanies the great menu of financial services and competitive rates "sold" me on Heartland Credit Union years ago! HCU is a bright light in the banking industry, and I am one happy and grateful customer. Keep up the good work, HCU!
Thank you Linda for the wonderful comments! We're so pleased you're happy with us.
R
Heartland Credit Union gives you all the benefits of a "regular" bank but with the feel of you being a family member and friend! They work HARD to make sure their members are getting the best service and products they can.
Thank you Rebecca for being part of the Heartland family!
S
We have been with Heartland Credit Union for over 25 years. We have consistently shown fantastic customer service for our entire family. I highly recommend them!
Thank you Sue for being part of the Heartland family for so many years and your kind words.
N
Thank you to the employees from Heartland Credit Union for supporting their community! We can always count on them to step up and volunteer when we need them. We appreciate it.
Thank you Neighbors, Inc.! We're honored to help you with your outreach to our community. It's wonderful to be a part of your service to so many in need. Thank you for all of your hard work.
S
Thier customer service is outstanding as is their involvement in the community. Our Heartland Referrals networking group has been meeting at Heartland for over 12 years and we appreciate their support!
Thank you Sherry! We're happy to provide the space for the networking group. It's been a pleasure, 12 years already? Wow!
A
Heartland Credit Union cares about its members and the community. It really is a financial institution that you can trust. They give back and make a difference too.
Thank you Angela for your rating and comments. We are proud to serve our members and our community!
L
Every experience that I have had at Heartland Credit Union has been friendly and with great attention to my specific needs.
Thank you Laura for the rating and review and for being part of the Heartland family.
Personal loan Providers Nearby in Inver Grove Heights
FAQs
1. How to Make Contact with Heartland Credit Union?
You can make a phone call at +1 651-451-5160 or go to their homepage and submit your application form.3. What Products Are Offered at Heartland Credit Union?
You will be provided with the following services from Heartland Credit Union. '- Home Loans
- Auto Loans
- Boat Loans
- Motorcycle Loans
- Commercial Business Loans
5. Is Heartland Credit Union an Agency or a Lender?
Heartland Credit Union is a Credit union offering different ways to financial stress. You can also secure personal installment loans for unexpected expenses through our website.
2. Where Is Heartland Credit Union?
Their store is located at 5500 S Robert Trail, Inver Grove Heights, MN 55077, United States. Use a Maps app to show routes to Heartland Credit Union.4. How Can I Request a Loan from Heartland Credit Union?
To secure loans from Heartland Credit Union, you can submit your application form on their website or visit their physical store. You may be asked to go there with your car when getting title loans. Click here to get more information about car title loans for bad credit.6. What Should I Do If I Can Not Make the Repayment of My Loan?
Failure to repay a loan can lead to lawsuits and damaged credit scores. Make Contact with your lender when you fail to pay back the loan.7. Does Heartland Credit Union Offer Loans for People Who Have Bad Credit?
Yes. You can expect to get loans with Heartland Credit Union even if you do not have good credit scores. It is also available to get installment loans for bad credit irrespective of your credit scores through our website.